MarcoBruschi Posted December 10, 2022 Share Posted December 10, 2022 I'm working about a new website but the pages of modules does't work. Maybe I upload too many file on the preview system? Thank you Marco Link to comment
Solution paul2009 Posted December 10, 2022 Solution Share Posted December 10, 2022 (edited) This can happen if the built-in Squarespace code doesn't load properly but it is difficult to say why this is happening in your particular case as we cannot log on to your site to check. The first thing to check is if your browser has loaded the content correctly. If there are errors, the browser will cache the faulty content and show it to you each time you try to view the site. To force reload the content in your browser: Hold down ⌘ Cmd and ⇧ Shift key and then press R Hold down Ctrl and press F5 on a PC If this doesn't clear the error, it could be due to any number of issues so you many want to reach out to Squarespace Customer Care and ask them to assist. If it helps, some possible issues include: a slow or poor quality Internet connection. an older browser. Check if you are using the latest browser before you go any further. If it isn't the latest version, upgrade it and try again. there may be software that is blocking the content in your browser. This may be in the form of a browser extension or ad-blocker. Disable these or try accessing the site from an incognito/private window or a different up-to-date browser. it could be due to a problem with the Squarespace platform. Did this help? Please give feedback by clicking an icon below ⬇️ Edited March 7, 2023 by paul2009 edited for clarity goodmajick 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
AdamEnan Posted December 10, 2022 Share Posted December 10, 2022 Hello all, I have not personally experienced this problem but two visitors have brought it to my attention, this seems to only occur on the desktop version of the website. https://www.rawcouture.uk/ The homepage is all scrambled with duplicate logos and a 'skip to content' button which I never added. I am using Saltless as a template. Any help diagnosing and fixing this problem is appreciated! Link to comment
ZID Posted December 11, 2022 Share Posted December 11, 2022 I don't know why whenever I try to edit any of my pages, this pops up. Does anyone know how to undo this or a workaround? *It doesn't show up when viewing the website, only when trying to edit it any of my pages. It started happening right after I changed the domain of the website (I don't know if this helps). (if it doesn't seem as though the file isn't showing anything in particular, it is showing the header stretched out and nothing else at the bottom Link to comment
022 Posted December 14, 2022 Share Posted December 14, 2022 I'm having an issue where I can see my site and it looks fine, but in the Squarespace editor, it only contains giant versions of my logo and the menu; basically just the header and nothing else. Is the editor down? Or is this a bigger issue? Link to comment
opas Posted December 15, 2022 Share Posted December 15, 2022 anyone know what happened ? was ok last time i checked now i login tonight and i see that Link to comment
gabrielhrng Posted December 16, 2022 Share Posted December 16, 2022 (edited) So my site has been working recently until now, and the top menu seems to be broken and duplicated? The live page is now different to how my squarespace editing page looks like. Also noteworthy to mention but I had injected some code a while back to hide some of my unfinished projects. It worked fine however now the hidden posts are all visible to see on the site now. My website is: https://gabrielhrng.com/ I've attached a photo of how the site should look like (according to my squarespace edit view) and another of how it looks like as a live site: Edited December 16, 2022 by gabrielhrng added in website link again Link to comment
Ittleave Posted December 16, 2022 Share Posted December 16, 2022 If this is an error with a built-in code of one function, then how to turn it off and whether there is such a possibility in general. Link to comment
natenico Posted December 19, 2022 Share Posted December 19, 2022 On 12/10/2022 at 9:44 AM, AdamEnan said: Hello all, I have not personally experienced this problem but two visitors have brought it to my attention, this seems to only occur on the desktop version of the website. https://www.rawcouture.uk/ The homepage is all scrambled with duplicate logos and a 'skip to content' button which I never added. I am using Saltless as a template. Any help diagnosing and fixing this problem is appreciated! I'm having the same problem as a couple of the posters above. Any luck on figuring out a solution/cause? For me, it appears that the problem occurs on my firefox desktop browser, but not my firefox mobile browser or chrome desktop browser. It's also only the pages/links and not the home page. Link to comment
beyondthewick Posted December 21, 2022 Share Posted December 21, 2022 Hello!!! I have been trying to add updates to my site for a couple of days now and when I log in the site does not load correctly. This is what I get and I'm not sure what to do. Whether I click "skip to content" or _Open Menu" nothing happens. Has anyone had this problem before? How do I correct it? Thanks!!! Link to comment
beyondthewick Posted December 22, 2022 Share Posted December 22, 2022 Thank You Paul2009! The adblocker solution worked! 👏 paul2009 1 Link to comment
RachelAllen Posted January 8, 2023 Share Posted January 8, 2023 For some reason I am unable to view my page and content for editing. It says "skip to content" in the top right corner but I'm unable to select this or get around it to do my normal editing. Does anyone have any idea about what is going on here? Link to comment
VONNVONN Posted January 8, 2023 Share Posted January 8, 2023 Hi! I cannot edit any of my pages without this 'error syntax' type display. The template displays normally when visit the URL outside of the dashboard, but I cannot update or edit anything because it's not displaying properly. This is not custom CSS, I'm just using a standard squarespace template. Also, I tried to duplicate the site and to start a new; this worked and the issue went away. But, I've paid squarespace up until June 2023 - is there a way to switch sites when you've already paid? Link to comment
Chaoscaninecompany Posted January 11, 2023 Share Posted January 11, 2023 I have attached a screen shot below The website is live and can be viewed here, but when I log in to edit this is all I get in pages. www.chaoscaninecompany.com Does anyone know what is happening? Thanks for any feedback Erin Link to comment
VitaFuzion Posted January 12, 2023 Share Posted January 12, 2023 I was editing a page and saw a block that said "Update" which was for the Fluid Engine. I wasn't sure I wanted that and clicked on the box to get more info. Now all my pages' content is huge and have huge images that don't fit. This is how my landing page should look- not like below. You can also see the upgrade button. Thank you! Link to comment
robsmck1 Posted January 24, 2023 Share Posted January 24, 2023 Trying to understand why this is happening in the page design builder. The site appears fine online but i can see any content or make any changes. Please help ASAP. Link to comment
creedon Posted January 25, 2023 Share Posted January 25, 2023 Please see the following. Although the first paragraph doesn't apply, the potential corrective actions might help. Let us know how it goes. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Mae2119 Posted January 27, 2023 Share Posted January 27, 2023 I'm a complete novice, trying to get a new website together. I had a few pages setup, then don't know what I clicked. I'm left with this, on all the pages. I can't edit it and start again; nothing comes up when I click on it in edit mode. If I add a new page it comes up in the same format. I hope someone can tell me what's happening? Thank you! Link to comment
tuanphan Posted January 28, 2023 Share Posted January 28, 2023 Hi, Maybe your internet connection is slowly. You try it again Mae2119 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
tuanphan Posted January 28, 2023 Share Posted January 28, 2023 Hi, Have you solved it yet? Mae2119 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Mae2119 Posted January 29, 2023 Share Posted January 29, 2023 You are right! I'd tried it and tried it the other day but no change. But just tried again now and it's back to normal! It must have been the internet connection. Thnak you so much, I wouldn't have tried it again if it wasn't for your reply! Link to comment
bhamsocialmediaclub Posted January 30, 2023 Share Posted January 30, 2023 Greetings, I went to update our website and the edit panel is showing the following. I have yet to uncover a remedy for this. Any thoughts or suggestions will be helpful. Thanks! Link to comment
casshiggs Posted January 31, 2023 Share Posted January 31, 2023 The backend of my site has been broken for 2 days now. It looks fine on the front end, but when I logged in yesterday to add new content it was completely broken, I thought something may have been down on the Squarespace end, but it was the same thing today. Does anyone know what's up or how I can fix this? Please help! Link to comment
jeremytconnor Posted February 5, 2023 Share Posted February 5, 2023 Does anyone else have this issue with their published site? On the editor screen the website functions and appears as it should, but when typing in the url, a white screen with misformatted text and links appear. Is there any way to fix this issue? Link to comment
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