Jump to content

Typeform embed scrolling issues on mobile view

Recommended Posts

Hello I have embedded a typeform survey in this page

https://www.tearakirihimete.co.nz/the-christmas-trees and it works fine on desktop. On Mobile the form scrolls under the other elements on the page, as soon as you 'start' the survey. It makes it hard for people to actually fill the form and it's very confusing. I'm about to take all other elements of this page but maybe someone here knows if there's a fix? thank you so much

IMG_2508.jpeg

IMG_2507.jpeg

Link to comment

Note, as it's an active page, I've removed the other sections on the page that were scrolling over the form so it's not currently showing the same issue. Hoping I explained it well enough for someone to point me in the right direction. Will post a sample of the previously offending set up when I have a moment.

Link to comment

It looks like you're using Fluid Engine, have you tried adjusting the mobile view? I realise that the embed may not show up correctly, so you'll have to do a little trial and error to get it right. 

Given that I can't see the problem live, it's hard to know if it's something more than that.

Please like and upvote if my comments were useful to you. Thanks!

Zygmunt Spray
Squarespace Website Designer
Contact me: https://squarefortytwo.com/ 
🔌Ghost Squarespace Plugins (Referral link)
Buy me a coffee

Link to comment

thanks Ziggy for your reply. Signing off for the weekend so am leaving it for now in the simplified version without any other elements on the page. Yes probably Fluid Engine, but have no experience with adjusting the mobile view so will figure that out next!

 

 

Link to comment
9 hours ago, vibeke said:

Yes probably Fluid Engine, but have no experience with adjusting the mobile view so will figure that out next!

Designing the mobile layout is vital to using fluid engine. I can't overstate that. I can't believe that Squarespace don't make this clearer for users, because if you don't edit the mobile layout, the blocks will simply be in the order that you added them, NOT in the order that they appear on desktop, i.e. potentially completely wrong, and that gets worse with embedded elements that don't necessarily size themselves very well.

https://support.squarespace.com/hc/en-us/articles/6421525446541?_ga=2.202662418.2061394284.1670577740-1241793901.1669997276#toc-mobile-layout

Please like and upvote if my comments were useful to you. Thanks!

Zygmunt Spray
Squarespace Website Designer
Contact me: https://squarefortytwo.com/ 
🔌Ghost Squarespace Plugins (Referral link)
Buy me a coffee

Link to comment
  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.