plasticbandit Posted December 5, 2022 Share Posted December 5, 2022 I'm using a contact form block and want to receive notification emails to info@mydomain.ca. For some reason, I can get notifications to other emails but not this one! I've tried setting up notifications through Google Sheets as well but that doesn't seem to work at all (from what I can tell, this is because the sheet is being populated in a way that Google misses new data and therefore does not know to send a notification). I've tried going into settings to turn on notifications, I've deleted and reinstalled the block; nothing works. Please let me know if you've had the same issue or can offer advice. Thanks! For the record, I've tried emails with @mydomain.ca, @gmail.ca, and other custom domains and they all work. Link to comment
paul2009 Posted December 7, 2022 Share Posted December 7, 2022 On 12/5/2022 at 3:16 PM, plasticbandit said: I'm using a contact form block and want to receive notification emails to info@mydomain.ca. For some reason, I can get notifications to other emails but not this one! This usually happens when Squarespace have attempted to send a form submission to the email address in the past. You will need to contact Squarespace Customer Care to have the email address removed from their 'bounce list'. Did this help? Please give feedback by clicking an icon below ⬇️ Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment