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Client is complaining about website being displayed on laptops.

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So, I have been having a conversation with a client over the past few months about the display of their website on their laptops. They do not like the fact that the website displays part of the page and then they have to scroll down.  It really bugs them. 

Is there any way I can use HTML or CSS to make the pages on the website display where you don't have to scroll down to look at the products or whatever is on the various pages on their website? For example - the categories for the shop is not displayed until they scroll down. 

I've attached screenshots she sent to me. 

Any thoughts or suggestions would be awesome!

Thanks! 

Kori  

Chrome.jpeg

Explorer.jpeg

Edited by KoriLinaeC
wanted to add some of the comments my client said in our conversation.
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