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Unable to choose Categories in TAG CLOUD Display Type dropdown

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Posted

I'm using 7.1 and as you can see from the attached screenshot, Categories is grayed out in the Display Type dropdown.

16168036_ScreenShot2022-12-03at9_55_48AM.thumb.png.d7c4200d177f2127d9309ebf5b87fb8f.png

I have 3 categories with products in each category.

My website is https://shop.digglesphotography.com. I am currently using Display Type Tags, but I would prefer to use Categories.

Thank you for any help you can provide!

Warren

Posted
3 hours ago, Diggles said:

Categories is grayed out in the Display Type dropdown.

I see the same thing. The the categories option is only appearing when a Blog is selected so I recommend you contact Squarespace Customer Care directly about this. 

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Posted

I heard back from support and this is what they wrote:

Thanks for contacting us about this. We’ve noted your report with our Engineering and Design teams for review. They’ll use this feedback when creating fixes and improvements for future releases.
 
There are many variables that we need to test against before we can make changes, and we can’t guarantee changes for this issue in the immediate future. That said, our teams consider all feedback, and your input is always encouraged.

Hopefully, it will be fixed soon.

 

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