Bennn Posted December 3, 2022 Share Posted December 3, 2022 My domain is registered with GoDaddy, and my site is on Squarespace, so my GoDaddy DNS settings use Squarespace nameservers. I signed up for Google Workspace through Squarespace so I can use an email address associated with my domain, and I'm wondering whether that was a mistake. While following Google Workspace instructions for activating Gmail (https://support.google.com/a/answer/140034?hl=en), I saw that I have to set up the MX records for Google Workspace, but GoDaddy won't let me create a new MX record; the explanation is: "We can't display your DNS information because your nameservers aren't managed by us. Manage your DNS here by changing your nameservers to default nameservers." But if I change the nameservers to GoDaddy's default nameservers, my domain will no longer be connected with my SquareSpace website. Is there a way to reconcile this or was I mistaken in thinking I could use Squarespace as my Google Workspace reseller (so my email works) while using GoDaddy as my domain registrar? Must I either transfer my domain to Squarespace, or use GoDaddy rather than Squarespace as my Google Workspace reseller? Thank you. Link to comment
creedon Posted December 3, 2022 Share Posted December 3, 2022 (edited) There are many ways you can go but let's assume you want to stay with GoDaddy for the moment. Please see GoDaddy: Activate Gmail for Google Workspace. Edited December 3, 2022 by creedon Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Bennn Posted December 3, 2022 Author Share Posted December 3, 2022 (edited) Creedon, thanks for the quick response. Actually the instructions at GoDaddy: Activate Gmail for Google Workspace are what led me to discover this problem. I can't create the necessary MX record because the nameservers for my domain are connect1.squarespacedns.com and connect2.squarespacedns.com (the screenshot below is from my DNS Management page on GoDaddy). I suppose I could change the nameservers back to GoDaddy's default nameservers, which would disconnect my domain from my SquareSpace site, but which would let me set up the MX record for Google Workspace. And then I could update the nameservers again to connect my domain back to my SquareSpace site. But wouldn't that undo the MX record and render my email unusable again? Edited December 3, 2022 by Bennn Link to comment
creedon Posted December 3, 2022 Share Posted December 3, 2022 Ah. I see you've set your nameservers to be handled by SS. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Solution paul2009 Posted December 3, 2022 Solution Share Posted December 3, 2022 (edited) On 12/3/2022 at 6:56 AM, Bennn said: My domain is registered with GoDaddy, and my site is on Squarespace, so my GoDaddy DNS settings use Squarespace nameservers. I signed up for Google Workspace through Squarespace. I saw that I have to set up the MX records for Google Workspace, but GoDaddy won't let me create a new MX record As your GoDaddy domain is connected via Nameserver Connect, this should make everything easier! Squarespace control your DNS records now, which means you shouldn’t need logon to GoDaddy to manage the settings, you can do it from Squarespace. As your domain is connected via Nameserver Connect, MX records should already be in your domain as part of your account setup. However, if they are not, you can add them manually. This guide explains how to check for these records, and if necessary, add them. Edited December 19, 2022 by paul2009 creedon and sayreambrosio 2 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Bennn Posted December 17, 2022 Author Share Posted December 17, 2022 Thanks Paul2009... that solved the problem. Link to comment
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