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We need to send customers an update to a digital download product. Can I filter out customers who bought this product so I can create a mailing list specifically for them? Or is there an easier way to go about this? Like a feature to push out product updates to customers...

This is so basic I'm just missing something obvious. I've checked around the forum for similar requests and spent time in the commerce/marketing dashboards playing with filters to no avail.

Thank you.

Edited by Mhossey
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2 hours ago, Mhossey said:

We need to send customers an update to a digital download product. Can I filter out customers who bought this product so I can create a mailing list specifically for them? Or is there an easier way to go about this?

You aren't missing anything. Mailing customers who have purchased a specific product is a very manual process. The only way I have found is to export all orders to a csv file, filtered by product and then use this to create the mailing list.

If anyone knows a better way, I'd love to hear from them 🙂

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