DarrenP Posted December 1, 2022 Posted December 1, 2022 Help! Squarespace says this is a known problem, and won't commit to fixing it! I'm a little mad, as this should be common functionality. On my home page I have a slideshow and an animated gif as a section background. If I navigate to another page, and then use the back button on my browser, the slideshow will not work, and the animated gif does not load. I even created a fresh new page thinking it might be something in the code or SS version. The problem persists with the slideshow. Does anyone have a solution? Squarespace does not.
creedon Posted December 1, 2022 Posted December 1, 2022 Please post the URL for a page on your site where we can see your issue. If your site is not public please set up a site-wide password, if you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works. Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/. We can then take a look at your issue. DarrenP 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
creedon Posted December 2, 2022 Posted December 2, 2022 I wasn't able to reproduce your issue on macOS/Chrome. What browser are you using? DarrenP 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
sayreambrosio Posted December 3, 2022 Posted December 3, 2022 Worked for me just fine. DarrenP 1 Sayre Design Site: https://www.stregaconsulting.com Author Coordinates: https://bio.site/sayreambrosio Italian Journey: https://bio.site/ambrosiosjrnyhm
DarrenP Posted December 5, 2022 Author Posted December 5, 2022 Many thanks all....for some reason last week it was happening, and Squarespace tech support saw and recognized the issue as well. Perhaps they somehow resolved it? They said it was a global bug impacting all users. Thanks all for taking the time to look!!! (I swear I'm not crazy :)) creedon 1
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