Squarespace pop up and squarespace newsletter form.

Hello!

So, I have a Squarespace website ( ana-uribe.com ) with:

A) a Squarespace promotional pop up connected to a Mailchimp audience

B)  a Squarespace newsletter block in the footer of the website connected with the same Mainchimp audience.

C ) several embedded Mailchimp forms connected with the same Mailchimp audience.

Is any of this going to cause troubleshooting issues?

In Squarespace's user guide, it says:

Connecting multiple forms to a single Mailchimp audience can cause several issues, including dropped form submission data and disconnection from Mailchimp. We recommend using a separate Mailchimp audience for each form or newsletter block on your site when possible.

If you choose to connect multiple blocks to a single Mailchimp audience, each block must be absolutely identical. Any discrepancies between type, name, or arrangement of fields between blocks will create errors.

To fix issues with multiple blocks connected to a Mailchimp audience:

1. Reset the Mailchimp connection for each block.
2. Check each block to confirm all fields are identical.
3. Reconnect Mailchimp in the Storage tab.

While you can only connect one Mailchimp audience per storage area of form blocks or newsletter blocks, you can connect multiple Mailchimp accounts to different forms throughout your site.

For example, one newsletter block can connect to an audience in one Mailchimp account, and another newsletter block can connect to an audience in a different Mailchimp account. This doesn't cause conflicts the way connecting to the same audience does because each form storage works independently of other forms.

Many thanks 🙂

Dan

Since you're using mostly embedded forms these won't cause any issues, the two squarespace forms you have might a problem, but in my experience, connecting two forms to the same mailchimp audience doesn't tend to cause any major problems. I would suggest connecting Google Drive as a backup, and if you do see recurring issues, you can always go via Zapier to import users into Mailchimp from Squarespace forms.

Hey Ziggy,

Thanks for your help.

So the pop-up can be connected to both Mailchimp and Google Drive?

It's connected to Mailchimp now. I just don't want to lose the Mailchimp connection if I add Google Drive.

Thanks again,

No problem. It can be connected to all three simultaneously.