Nostalgique Posted November 27, 2022 Share Posted November 27, 2022 Hi All, I am new to SS, and am still in trial mode, looking at using it for selling art. I am building a prototype site which is mostly going well. I have found a few challenges and limitations such as setting the aspect ratio of the products I am selling, but have worked around these with code snippets. So far so good, except for one thing, and that is sorting my products in the shop. According to the help and various videos it should be simple, but I must be missing something. I should be able to arrange my products in the shop panel by drag and dropping them, and this should be reflected in the shop. I have attached a screen shot below, and I have called my shop "Gallery". It does not matter what order I put my products in on the left panel, the order in the items in the shop does not change, it is strictly last in, first listed. Can anyone offer any suggestions as to what I am missing? Cheers. Link to comment
Solution paul2009 Posted November 27, 2022 Solution Share Posted November 27, 2022 Correct. You should be able to drag them in the left panel to reorder them, as shown in this example: If this isn't working for you, please ensure you are using the latest version of a supported browser (Google Chrome is usually very reliable). If you've tried this, please contact Squarespace Customer Care for further assistance. Did this help? Please give feedback by clicking an icon below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Nostalgique Posted November 27, 2022 Author Share Posted November 27, 2022 Thanks @paul2009, thought I might have made a mistake somewhere. I will follow up with support. Cheers! Link to comment
Nostalgique Posted November 30, 2022 Author Share Posted November 30, 2022 To follow up in case others are interested. This was a user issue. I needed to reorder my products while in the "All" Category. I was reordering my products inside a category, in my case the "Print". Works well. Link to comment
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