mattgreig80 Posted November 25, 2022 Share Posted November 25, 2022 My SSL is active on my website but I am now getting this error, along with all the visitors to my site as I'm dropping new products today (great timing...). What's the deal? Checked squarespace status and doesn't seem to be anything going on there. Why would this happen if my SSL is active? TIA for your help. Matt Link to comment
paul2009 Posted November 25, 2022 Share Posted November 25, 2022 (edited) On 11/25/2022 at 4:45 PM, mattgreig80 said: My SSL is active on my website but I am now getting this error, along with all the visitors to my site as I'm dropping new products today (great timing...). What's the deal? Your Squarespace site is functioning at matt-greig-antiques.squarespace.com using the built-in Squarespace Domain but the important one - the Primary Domain is not yet connected to mattgreigantiques.com because there are no Squarespace-specific DNS records. Instead, the DNS records are sending users to a different host, and this is why they are seeing the warning. If mattgreigantiques.com is the correct domain name, you'll want to check/configure the DNS entries at DreamHost where the domain name appears to be hosted. This Squarespace guide explains the required settings: Connecting a DreamHost domain to your Squarespace site. Did this help you? Please give feedback by clicking an icon below ⬇️ Edited November 27, 2022 by paul2009 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
mattgreig80 Posted November 25, 2022 Author Share Posted November 25, 2022 Hmm. It's not a new domain and has been connected for years. I haven't done anything new with the domain and everything is still active/connected via DreamHost. Link to comment
paul2009 Posted November 25, 2022 Share Posted November 25, 2022 1 hour ago, mattgreig80 said: It's not a new domain...everything is still active/connected via DreamHost. The domain mattgreigantiques.com should have four A records that point to Squarespace but it has just one A record that points to DreamHost. mattgreig80 1 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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