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Link to anchor in video header not working

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Hi Forum members,

I hope there is someone able to help me as the SQSPC Customer Care was unable and reverted me to the forum.

In the header video of the site is a button 'Go to Twitter' that links to an anchor down the page where the Twitter feed is located however this is not working. When you click the button the url does show the #notifications anchor.

I have also tried https://www.wwgc.co.nz/welcome#notifications with the same result.

According to the Customer Care team the problem is the custom code that I have used in the Twitter and Facebook section of the home page. Is there someone out there that can provide a solution without needing to remove elements (custom code) of the site? Your help is much appreciated.

Cheers,

Dennis

Screenshot 2022-11-25 at 8.40.05 AM.png

Screenshot 2022-11-25 at 8.41.05 AM.png

Screenshot 2022-11-25 at 8.40.44 AM.png

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  • Solution

The link in the button only needs to be #notifications as it's on the same page. 
If you are wanting to link to that ID from another page, use this instead: 
https://www.wwgc.co.nz/welcome/#notifications

Please like and upvote if my comments were useful to you. Thanks!

Zygmunt Spray
Squarespace Website Designer
Contact me: https://squarefortytwo.com/ 
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Hi Ziggy,

Thank you for your response, much appreciated. However that is also not working (see attachment) If after clicking on the button I refresh the page it will jump to that section but just on click nothing happens : ( 

According to SQSPC customer care it hat to do with the Facebook feed in that section but I can't delete that as the client wants to keep that one.

Any other suggestions are welcome.

Cheers,

Dennis

Screenshot 2022-11-26 at 9.14.58 AM.png

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