Store is set up but no products are visible on my actual website

I am completely stumped on why my store doesn't work. I have created products, they are all visible when in my squarespace account to edit my site, I finalized all of the steps to set up my store. But when I go to my website outside of the square space editor, just the online address, none of my products appear at all. The product categories appear, but no products are in them. 

Everything is marked as public, the store page itself is marked as public, all of the products are set as in stock. I do not understand why I cant see them when I go to my site as a visitor. I have even tried setting up test items with none of my page customization, but they do not show up either. Please help, I have tried everything, and cannot find any articles that explain why its not working. 

Please post the URL for a page on your site where we can see your issue.

If your site is not public please set up a site-wide password, if you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works.

Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

We can then take a look at your issue.

Hello

So sorry, I thought that the URL had added to the help request. The Public page in which you can see no items appearing in the store is:

https://www.keyedge.ca/shop

The site is public. But in the squarespace dashboard where I edit my site, all of the products appear on the shop page, all listed as public and in stock. 

Thank you

I'm not sure exactly which of my effects you tried to install but the install is incomplete. Many of my effects begin with hiding elements because if they weren't hidden you'd see unpleasant visual issues. Then some JavaScript unhides things after all is complete.

The reason you can see your items in the editor is that again, many of my effects are turned off when editing so as to not interfere with the editing process.

So you need to visit the install instructions for whichever effect you are trying to install and complete the code installation.

Hi, sorry, I haven't installed any effects to my knowledge, I'm not even really sure what installing an effect means. I followed the instructions on this page:

https://forum.squarespace.com/topic/168219-how-do-i-hide-price-quantity-add-to-cart/

to hide the price and add to cart button on my shop, as unfortunately squarespace is not able to have calculable shipping costs in Canada. But I can't see anything on it that includes completing the install of the Custom CSS.

When I remove the code all together, and assign my products prices I still cannot see them at all on my live site, but the prices and add to cart button return on the editor version of the page. I do not understand what is wrong with my site and why my store will not work.

1 minute ago, Storehelp said:

Hi, sorry, I haven't installed any effects to my knowledge, I'm not even really sure what installing an effect means. I followed the instructions on this page:

https://forum.squarespace.com/topic/168219-how-do-i-hide-price-quantity-add-to-cart/

to hide the price and add to cart button on my shop, as unfortunately squarespace is not able to have calculable shipping costs in Canada. But I can't see anything on it that includes completing the install of the Custom CSS.

When I remove the code all together, and assign my products prices I still cannot see them at all on my live site, but the prices and add to cart button return on the editor version of the page. I do not understand what is wrong with my site and why my store will not work.

 

And when I try to add a test item with no custom css added, and no other customizations either, the test product still does not show up on my live site. 

Hi sorry me again. Thank you for your help, because of your suggestion to look at the instructions on things I added, I realized that the code I added from a different suggestion of yours on how to add "product blocks" on the front page of the store instead of how it shows now as just a vomit of every product in the order they are added, I had a code applied that was hiding everything. 

So while I still have no clue how to make the front page of the shop to be presented in well organized categorizes, at least my products are now visible to the public.

 Thank you so much for your help, this had been pressing on my brain for weeks now. 

Thanks!