Almatron Posted November 20, 2022 Share Posted November 20, 2022 I set up the stock of my products in the SquareSpace store manually. When I went to look at my orders this morning, items are showing as sold out that should still show over 50 left in stock. I checked the order #s to confirm that the sales are correct. Why is my stock numbers resetting itself? Link to comment
paul2009 Posted November 20, 2022 Share Posted November 20, 2022 2 hours ago, Almatron said: Why is my stock numbers resetting itself? Stock levels should only change if a product is purchased through the checkout a product csv file is imported you are using custom code or an extension to synchronise stock levels with a third party service. If these didn't affect your stock levels, please contact Squarespace Customer Care directly for assistance. Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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