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In stock items showing as out of stock

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I set up the stock of my products in the SquareSpace store manually. When I went to look at my orders this morning, items are showing as sold out that should still show over 50 left in stock. I checked the order #s to confirm that the sales are correct. 

Why is my stock numbers resetting itself? 

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2 hours ago, Almatron said:

Why is my stock numbers resetting itself?

Stock levels should only change if

  • a product is purchased through the checkout
  • a product csv file is imported 
  • you are using custom code or an extension to synchronise stock levels with a third party service.

If these didn't affect your stock levels, please contact Squarespace Customer Care directly for assistance.

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