Almatron Posted November 20, 2022 Share Posted November 20, 2022 I set up the stock of my products in the SquareSpace store manually. When I went to look at my orders this morning, items are showing as sold out that should still show over 50 left in stock. I checked the order #s to confirm that the sales are correct. Why is my stock numbers resetting itself? Link to comment
paul2009 Posted November 20, 2022 Share Posted November 20, 2022 2 hours ago, Almatron said: Why is my stock numbers resetting itself? Stock levels should only change if a product is purchased through the checkout a product csv file is imported you are using custom code or an extension to synchronise stock levels with a third party service. If these didn't affect your stock levels, please contact Squarespace Customer Care directly for assistance. Did this help? Please give feedback by clicking an icon below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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