LindaRRR Posted November 20, 2022 Share Posted November 20, 2022 (edited) I've been searching the forums but can't find a fix. My mobile menu has been working fine for months, but I recently noticed it was gone. Works fine on my laptop. Most answers here have to do with custom CSS, but I'm not using any. Any ideas? I have a big sale going on and this is a huge problem. Many thanks for any help you can give me. Linda Edited November 20, 2022 by LindaRRR forgot URL Link to comment
LindaRRR Posted November 20, 2022 Author Share Posted November 20, 2022 I should have added that I'm using the Aviator template in 7.0 Link to comment
designerwright Posted November 20, 2022 Share Posted November 20, 2022 Please can anyone help. The mobile navigation has disappeared on mobile view overnight. it works fine on tablet and desktop. I have no idea why this has happened. I need to fix this asap. www.wolofoundation.org Link to comment
designerwright Posted November 20, 2022 Share Posted November 20, 2022 My hamburger nav not working on mobile suddenly can anyone help. I really need this fixed as we're a charity. Link to comment
Solution paul2009 Posted November 20, 2022 Solution Share Posted November 20, 2022 (edited) 19 hours ago, designerwright said: My hamburger nav not working on mobile suddenly This appears to be an ongoing technical fault ("bug") with sites built using an Aviator family template on Squarespace 7.0. Please contact Squarespace Customer Care to report the missing mobile navigation. As a temporary workaround (to be removed later when bug has been fixed) you may want to try adding the following to Design > Custom CSS: @media only screen and (max-width: 640px) { #mobile-navigation { display: block !important; } } Did this help? Please give feedback by clicking an icon below ⬇️ Edited November 21, 2022 by paul2009 LindaRRR 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
LindaRRR Posted November 20, 2022 Author Share Posted November 20, 2022 Thanks @Paul2009 ! I've been driving myself crazy trying to fix this. I really appreciate your help. paul2009 1 Link to comment
tuanphan Posted November 21, 2022 Share Posted November 21, 2022 What is your site url? We can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Guest Posted November 21, 2022 Share Posted November 21, 2022 This is happening to the site I manage as well. Any less than 641 px wide the navigation disappears and the "hamburger" menu that used to appear above our logo on mobile no longer appears either. Was working fine on Friday, I'm just noticing it now. Also on Aviator 7.0. www.tracebloomfield.com Link to comment
MMHNZ Posted November 21, 2022 Share Posted November 21, 2022 Hi My brothers' customers let him know that the mobile menu had disappeared from his website. I assume this relates to an update or some sort as this was working OOB until now. I know enough found CSS to be dangerous and just add this in to get it working for the mobile. This makes the desktop messy but at least mobile users can make bookings. Wondered if anyone had way to fix this? Thanks James #mobile-navigation { display: block !important; } Link to comment
designerwright Posted November 21, 2022 Share Posted November 21, 2022 Ive contacted the customer care and had nothing back! can anyone help Link to comment
paul2009 Posted November 21, 2022 Share Posted November 21, 2022 4 minutes ago, designerwright said: can anyone help Please see my updated answer. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
designerwright Posted November 21, 2022 Share Posted November 21, 2022 @paul2009 thanks.. not sure what to do? just wait for Squarespace to fix? I cant imagine they will as its really hard to report the bug. its only just happened over the last few days and i have worked on the site. Link to comment
paul2009 Posted November 21, 2022 Share Posted November 21, 2022 Just now, designerwright said: not sure what to do? Did you see the workaround I provided? If you are not sure how to use CSS, see https://support.squarespace.com/hc/en-us/articles/206545567 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
designerwright Posted November 21, 2022 Share Posted November 21, 2022 @paul2009 I tried to the code but still didn't work. Link to comment
paul2009 Posted November 28, 2022 Share Posted November 28, 2022 This bug has now been fixed. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
iamelevenxx Posted April 11, 2023 Share Posted April 11, 2023 I have been having the same issue and I cannot seem to fix it even when using the shared code in CSS. Any advice? Link to comment
tuanphan Posted April 16, 2023 Share Posted April 16, 2023 On 4/12/2023 at 1:05 AM, iamelevenxx said: I have been having the same issue and I cannot seem to fix it even when using the shared code in CSS. Any advice? What is your site url? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
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