emartinez0387 Posted November 15, 2022 Share Posted November 15, 2022 I would like to upload a 22-minute video to one of my gallery pages, Short Films. I do not have any other videos uploaded to my site, yet when I try to select the file, Squarespace tells me that I only have six of the allotted 30 minutes of video storage remaining. I tried to upload this same video about three times unsuccessfully, so I wonder if the system is confused about how much storage space I've actually used. I have not been able to figure this issue out, nor can I find the proper wording to locate a similar thread on this forum. Please advise. Thank you! Link to comment
Ziggy Posted November 18, 2022 Share Posted November 18, 2022 You may want to check this for limits:https://support.squarespace.com/hc/en-us/articles/206542397-Adding-videos-to-your-site If you're not above any of those limits, and you definitely don't have any other videos uploaded, then I would recommend contacting Squarespace support, they should be able to help you. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link)📈 SEO Space (Referral link)⬛ SquareWebsites Plugins (Referral link)☕ Did I help? Buy me a coffee? Link to comment
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