Samihutton2022 Posted November 13, 2022 Share Posted November 13, 2022 Hi All, Has anyone else had issues with all the main photos disappearing? I can see they are still loaded in there when I head into edit the section but they are not appearing on the website. If anyone knows of any issues or workarounds hat would be great. Thanks Sami Link to comment
tuanphan Posted November 14, 2022 Share Posted November 14, 2022 Do you use any custom code? Can you share link to a page where you have problem? We can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Samihutton2022 Posted November 14, 2022 Author Share Posted November 14, 2022 https://www.thecounselher.com.au/ The home page shows a section with a dark screen and writing however under the edit section in the background it is supposed to have the image displayed - see below. In terms of code - there is only the google tag code. Everything has been working fine for a year and then today half the photos have disappeared so presuming ss have done an update somewhere and it has changed the settings. Unable to get hold of ss. Thanks for your help Link to comment
Solution paul2009 Posted November 14, 2022 Solution Share Posted November 14, 2022 (edited) 5 hours ago, Samihutton2022 said: The home page...is supposed to have the image displayed. Everything has been working fine for a year and then today half the photos have disappeared. Unable to get hold of ss. Squarespace made a change to sections last week (adding a section-border class) and it appears to have caused some unexpected issues. I recommend that you reach out to Squarespace Customer Care asap to report the issue on your site and to alert them to the number of users who are affected. As a temporary fix, you may be able to fix the issue that you mentioned with the following Custom CSS: .page-section .section-border { background-color: transparent; } Did this help? Please give feedback by clicking an icon below ⬇️ Edited November 14, 2022 by paul2009 AlexTs and Samihutton2022 1 1 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
JMH Posted November 15, 2022 Share Posted November 15, 2022 Hi all! I've added a bit of custom CSS to my website, which has been working perfectly to create a parallax effect on my home and menu pages. However, my shop page does not display the background image. Looking for any help! TIA! Here is my custom CSS: .section-background { position: fixed !important; height: 100vh } Link to comment
AlexTs Posted December 18, 2023 Share Posted December 18, 2023 On 11/14/2022 at 2:00 PM, paul2009 said: Squarespace made a change to sections last week (adding a section-border class) and it appears to have caused some unexpected issues. I recommend that you reach out to Squarespace Customer Care asap to report the issue on your site and to alert them to the number of users who are affected. As a temporary fix, you may be able to fix the issue that you mentioned with the following Custom CSS: .page-section .section-border { background-color: transparent; } Did this help? Please give feedback by clicking an icon below ⬇️ This solved my issue! Everything was working fine until Friday and then on Saturday I noticed our images on the main page weren't displaying. Or some would on refresh and then other wouldn't. This bit of code added to the custom css seems to have fixed it but I wonder why this is the case a year later? Link to comment
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