Malarkey01 Posted November 13, 2022 Share Posted November 13, 2022 Hi, I spent my trial building my site on template Atlantic. I had a picture in the header using parallax and the image slightly moved while I scrolled...it worked perfectly. My trial expired so I purchase the site. Now, the header is just black even though when I edit the background, it shows my image is uploaded. If I delete the image, the header goes grey. No matter what I do, the image will not show, and, there are also no image options when the image is uploaded as the header, before I had all the parallax options and now none. This is my first SS. Any help would be greatly appreciated. My site was almost ready to go until I actually purchased it!? Link to comment
Malarkey01 Posted November 13, 2022 Author Share Posted November 13, 2022 Hi, I spent my trial building my site on template Atlantic. I had a picture in the header using parallax and the image slightly moved while I scrolled...it worked perfectly. My trial expired so I purchase the site. Now, the header is just black even though when I edit the background, it shows my image is uploaded. If I delete the image, the header goes grey. No matter what I do, the image will not show, and, there are also no image options when the image is uploaded as the header, before I had all the parallax options and now none. This is my first SS. Any help would be greatly appreciated. My site was almost ready to go until I actually purchased it!? Link to comment
paul2009 Posted November 13, 2022 Share Posted November 13, 2022 7 minutes ago, Malarkey01 said: the header is just black even though when I edit the background, it shows my image is uploaded. When something isn't working as expected, please contact Squarespace Customer Care directly. Forum users would love to help but we are unable to assist with technical issues. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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