LouiseDrever Posted November 10, 2022 Posted November 10, 2022 (edited) I'm not sure what's going on with this site I manage for a client: https://www.birminghamearlyyearsnetworks.org/ I didn't build it, but I took over content management and have been trying to clean up some of the code. (I'm not hugely experienced in this area, I'm ok with CSS but not with JS). A few weird things have happened, and I'm not sure if they're related. First, the client said today they started receiving a lot of spam attempts at newsletter sign-ups (and emails from Squarespace – "Mailchimp didn't save your recent Form Block submission". I set up Google reCaptcha this evening, thinking that might help. I'm not sure if it had, but since then, the home page is all messed up when you're logged in. It's fine online, thankfully, but none of the pages are editable. I'm freaking out slightly, I can't think what on earth I've done that would cause this. All I did was add the API keys?! Edited to add - weirdly, I've just noticed that when the CSS panel is open, it's editable and looks fine? Any help is hugely appreciated. Edited November 10, 2022 by LouiseDrever Adding a note about the CSS panel
paul2009 Posted November 11, 2022 Posted November 11, 2022 14 hours ago, LouiseDrever said: I'm not sure what's going on with this site I manage for a client. First, the client said today they started receiving a lot of spam attempts at newsletter sign-ups (and emails from Squarespace – "Mailchimp didn't save your recent Form Block submission". This usually occurs when someone attempts to sign up using a known spam email address. The email signup is rejected and you receive the informational message quoted above. 14 hours ago, LouiseDrever said: the home page is all messed up when you're logged in. It's fine online, thankfully This is either a Squarespace fault or a problem with CSS. You can load the site without custom code by using the /config/safe URL slug - like this: https://dahlia-banjo-ynfx.squarespace.com/config/safe If the site is fine when you log in using this link, it is likely to be a custom code issue. If the issue persists it is more likely to be a Squarespace issue, so you'll want to report it directly to Squarespace Customer Care. Note there is currently (for the last 9+ hours) an ongoing incident affecting many sites so this may or may not be related. I hope this helps. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
LouiseDrever Posted November 11, 2022 Author Posted November 11, 2022 Thanks so much @paul2009. The site is looking mostly back to normal apart from the header, but I see there is a Squarespace fault regarding headers, so I'll keep an eye on that.
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