oliviatindall Posted November 6, 2022 Share Posted November 6, 2022 I have been making my website for almost two months now and I was working on it and refreshed the page and it randomly crashed, I haven't been able to get it back to normal since. It's been almost 3 days. This is what it looks like. Not sure what to do, if anyone can help me that would be great. Link to comment
paul2009 Posted November 6, 2022 Share Posted November 6, 2022 4 minutes ago, oliviatindall said: My website template crashed Forum users are unable to assist with technical issues. When something isn't working as expected, please contact Squarespace Customer Care directly. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
creedon Posted November 7, 2022 Share Posted November 7, 2022 @paul2009 is correct but it wouldn't hurt for us to see your site. Please post the URL for a page on your site where we can see your issue. If your site is not public please set up a site-wide password, if you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works. Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/. We can then take a look at your issue. Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to comment
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