ninsights Posted November 2, 2022 Share Posted November 2, 2022 I am adding an eCommerce section to my site. In my site settings, I have a MailChimp list connected to it. When I tested an eCommerce purchase, the email address was added as a subscriber in SquareSpace, not MailChimp. Does that mean I will always have two lists? (People who subscribe to my list end up in MailChimp and eCommerce people are stored as subscribers in SquareSpace?) Any clarifications are greatly appreciated. Link to comment
Solution DrGailTechTeam Posted November 3, 2022 Solution Share Posted November 3, 2022 On 11/2/2022 at 10:44 AM, ninsights said: I am adding an eCommerce section to my site. In my site settings, I have a MailChimp list connected to it. When I tested an eCommerce purchase, the email address was added as a subscriber in SquareSpace, not MailChimp. Does that mean I will always have two lists? (People who subscribe to my list end up in MailChimp and eCommerce people are stored as subscribers in SquareSpace?) Any clarifications are greatly appreciated. I am having exactly the same issue, the workaround I found is to Install Squarespace Commerce Integration and sync the contacts, yet that would not add them as subscribers hence won't be able to send marketing emails. I am looking for a solution because this should work out out the box Link to comment
DrGailTechTeam Posted November 6, 2022 Share Posted November 6, 2022 I managed to resolve this issue at my end by disconnecting the SquareSpace Mail Campaign and only using MailChimp as storage with a dedicated audience, I also had to enable the Squarespace Commerce Integration which will be triggered every time someone complete a purchase. Link to comment
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