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How does one mark invoices in scheduling as "Paid" if they are paid in cash?

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  • 1 month later...

I started using the invoice feature. How can I change the payment status of the invoice in the invoicing part? Apparently I can just delete the invoice. 

This feature is really very poor and so disappointing: I also wasn't able to change the size of my logo, which is way too small but I couldn't see any answer about that. There is also no field for my name and address so I added that in the text field. Is an update planed soon? This is really basic service which is provided at a much higher level by other companies.

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  • 3 weeks later...
  • 4 weeks later...

Hi Leah, I stumbled across your query while looking for the answer myself. I contacted customer support and they said...

'The Invoices toll is designed to be used to charge clients custom amounts through the linked payment processor although Invoices aren’t connected to specific appointments.   

If you want the these payments to be reported within your Sales reporting through your payment processor you can manually update the completed appointment as paid in cash and complete the sale. Consider adding a note that the payment came via cash or bank transfer and delete the unpaid invoice.'

I asked if this might be an option going forward and they said if enough people request it, then it probably would in the future. So keep letting them know :-)

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  • 3 months later...

Hi Squarespace - please do add the functionality to mark an invoice as 'paid' manually. This is probably going to make the difference between whether I can use Squarespace as my website provider or whether I'll have to use an alternative,

Thanks for your help,

Laura

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