Guest Posted October 31, 2022 Posted October 31, 2022 Trying to figure out how to mark outstanding invoices that clients paid for in person...any help would be welcome.
MelM Posted December 17, 2022 Posted December 17, 2022 I started using the invoice feature. How can I change the payment status of the invoice in the invoicing part? Apparently I can just delete the invoice. This feature is really very poor and so disappointing: I also wasn't able to change the size of my logo, which is way too small but I couldn't see any answer about that. There is also no field for my name and address so I added that in the text field. Is an update planed soon? This is really basic service which is provided at a much higher level by other companies. WaelK 1
kirsive Posted January 4, 2023 Posted January 4, 2023 I totally agree and would also love to know the answer. It should be very simple to mark an invoice as paid??? Chanelle 1
Guest Posted January 30, 2023 Posted January 30, 2023 Hi Leah, I stumbled across your query while looking for the answer myself. I contacted customer support and they said... 'The Invoices toll is designed to be used to charge clients custom amounts through the linked payment processor although Invoices aren’t connected to specific appointments. If you want the these payments to be reported within your Sales reporting through your payment processor you can manually update the completed appointment as paid in cash and complete the sale. Consider adding a note that the payment came via cash or bank transfer and delete the unpaid invoice.' I asked if this might be an option going forward and they said if enough people request it, then it probably would in the future. So keep letting them know :-)
kirsive Posted March 7, 2023 Posted March 7, 2023 I can't believe there isn't the ability to mark as paid. Such a basic function that's missing and it's really causing my clients grief. Please provide an update on when we can expect this function! WaelK, alpo9000, thenorthwestcreative and 3 others 6
TLS920 Posted March 27, 2023 Posted March 27, 2023 Please add a paid invoice option or allow negative line items to indicate payments have been received for cash or check options. Chanelle, evanlalo and thenorthwestcreative 3
ChristineBizzell Posted April 5, 2023 Posted April 5, 2023 Squarespace, please consider this an official request for the ability to mark an invoice paid. Very basic! Thank you. WaelK, thenorthwestcreative and Chanelle 3
Laura213 Posted August 2, 2023 Posted August 2, 2023 Hi Squarespace - please do add the functionality to mark an invoice as 'paid' manually. This is probably going to make the difference between whether I can use Squarespace as my website provider or whether I'll have to use an alternative, Thanks for your help, Laura WaelK and Chanelle 2
Micanse Posted August 4, 2023 Posted August 4, 2023 Hi Squarespace. I would also appreciate a function to mark manually invoices as paid. Thanks, Miriam Chanelle 1
VinceSimar Posted October 15, 2023 Posted October 15, 2023 Would love to have this feature too. Tks. Chanelle 1
lbecker34 Posted November 4, 2023 Posted November 4, 2023 I would also like to have this feature. I'm invoicing out of squarespace, but sometimes the client pays a different way. Would like to mark it as paid. Chanelle 1
MaterialGurlDecor Posted November 28, 2023 Posted November 28, 2023 How can i mark an invoice created from commercce as paid. I dont want to delete it Chanelle and thenorthwestcreative 2
HappyCoffee Posted December 2, 2023 Posted December 2, 2023 Following for updates. Would like this option as well! Very simple solution. Chanelle and getclairefied 2
coastalinkstudios Posted December 13, 2023 Posted December 13, 2023 I too, would love to have an option to mark the invoice as paid. I'm an artist and sometimes my clients like to pay with cash. Seems pretty basic. Is this the right place to send in this feedback, or should I contact them directly? Chanelle and getclairefied 2
getclairefied Posted January 16 Posted January 16 ditto to what everyone is requesting above! I would love an option to mark an invoice as paid. sometimes clients pay with check, cash or Venmo and I'd like to select "paid" for the invoice rather than having to delete it NikofRTD and Chanelle 2
Slik Posted January 27 Posted January 27 Just another person here searching for if this is possible and requesting the feature is added (I haven't got far enough in my research to know whether it already has been, but given the previous post was only 10 days ago, I'm guessing not!)
cornzippers Posted March 17 Posted March 17 (edited) No!!! I was really hoping they added the ability to mark an invoice as paid by now. Boo. note to anyone looking for this in the Acuity Scheduling feature - it IS possible with appointments/classes. I’m trying to figure out how to do this for products and services that are sometimes sold in person. Edited March 17 by cornzippers
NikofRTD Posted March 19 Posted March 19 I'm running up against this too. Deleting the invoice just scatters the records. I'd like to be able to mark an invoice as paid if the customer uses another method. Chanelle 1
MarenQ Posted March 20 Posted March 20 I agree, the ability to mark invoices as paid (if client pays using cash or check) is an essential aspect of invoicing. Please add this feature. Chanelle 1
kaleaellison Posted March 21 Posted March 21 I NEED to be able to mark invoices as PAID manually. Too many clients pay with cash. This is extremely inconvenient. Plus I am unable to send a PAID receipt. It's also very unprofessional. Please add this feature. Chanelle and WaelK 2
Muhammad_Alhyari Posted March 22 Posted March 22 The ability to manually mark invoices as 'PAID' is essential, especially when numerous clients pay in cash. The current lack of this feature is highly inconvenient and hinders the professional issuance of 'PAID' receipts. Implementing this feature would be greatly appreciated. Chanelle and thenorthwestcreative 2
BHollingsworth Posted April 11 Posted April 11 Just ran into this as well. Among other things that I would consider simple features, this is SUPER inconvenient, why would SS not put this on the invoicing, seriously? thenorthwestcreative and Chanelle 2
Flamingo Posted April 11 Posted April 11 Gah! I figured I was missing something obvious. We really do need a way to mark invoices as paid AND to send a receipt for comp services. Chanelle 1
marvro Posted April 13 Posted April 13 SS, are you listening? We would like to be able to change invoice status to "paid". Also, it would be nice to be able to list items in an invoice as non-taxable - as in wholesale sales. (so the order can move to my shipstation "awaiting shipment" queue) Maybe SS will notice if they scrape these forum posts for certain key words like: disappointed bug bad interface needed feature missing feature terrible awful ... and maybe: please fix this! Chanelle and WaelK 2
Bearcoastgolf Posted April 25 Posted April 25 How is this still not a thing? I need to be able to mark an invoice as paid if a client uses Venmo, paypal, or cash. Would love it if this could happen sooner rather than later, but I see it’s been a couple years of people asking.
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