golovemd Posted October 26, 2022 Posted October 26, 2022 So as the title says, all customer inquiries sent from my sites contact page go to my spam folder. Because my phone does not deliver spam notifications (nor does my computer), I miss many emails and only see them if I go to check spam, which I never do from my phone. I use gmail with a workspace account, so emails are sent to contact@mydomain.com and not gmail.com. I have looked through all settings in gmail and cannot find anything to correct this. Google support has been utterly useless any time I have tried to use them, so hoping someone can help here.
bamboosprout Posted November 17, 2022 Posted November 17, 2022 I have the same problem and it's not clear to me how to fix this. I've already check the SSL certification status, and it's Active. I see some online blogs talking about DNS settings, but I have no idea what those mean. Any help would be much appreciated! 😃
creedon Posted November 17, 2022 Posted November 17, 2022 I don't have a solution but one tip. If you're using Gmail then when an email ends up in the SPAM folder, G has options to mark the email as not SPAM. macOS Mail has a similar feature as I suspect other emails apps do as well. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
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