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Problems with Weglot free plan

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Hello there

My clients website (https://www.allium-floristik.it/) is translated via Weglot and unfortunately we exceeded the limit of 2000 words. I now excluded some pages from the translation to be under the 2000 Words.
Unfortunately, the translation is still not working. Is it not possible to go back to the free plan?
 
When I count my words on a "webpage word counter" it does not show me that I already reached the 2000 words. Could there be a bug?
 
Thank you and best regards
Sibylle Huber
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22 minutes ago, orneverornow said:

My clients website is translated via Weglot and unfortunately we exceeded the limit of 2000 words. I now excluded some pages from the translation to be under the 2000 Words. When I count my words on a "webpage word counter" it does not show me that I already reached the 2000 words.

Bear in mind that the Weglot word count includes both visible and invisible content such as metadata that is essential for SEO purposes (meta title, description, image alt attributes and so on).

With more than 2000 words, you'll need to upgrade your Weglot plan. You should be able to view the total number of words translated by Weglot in your Weglot Dashboard.

Here's an estimate:

image.thumb.png.3b6a73fe192ae4bd45c6d5d3df3e2de0.png

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Hi @paul2009

Thank you very much for the prompt reply.
We now decided to delete the imprint and replace it with an external link, that should save us at least 600 words. How can I update my Weglot without loosing all the adjusted copy? Unfortunately, it is not updating it.

I first tried as well to exclude the url of the blog (Aktuelles) to reduce the words. Now I would like to reconnect them. How do I do that?

Thank you and all the best

Sibylle

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41 minutes ago, orneverornow said:

How can I update my Weglot without loosing all the adjusted copy?

For specific questions about Weglot, I recommend you contact their support team using the provided link. 

image.png

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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