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Support and custom code

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Hi folks. I seem to remember an update from Squarespace saying that Circle members who are using custom code on their sites will no longer be told that support teams can't help them until the code is removed. 

Is that right? Does anyone know what the current policy is with that?

thanks.

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@Kyle It would be better to ask this on the Circle Forum 🙂

I'll tag you on the original article.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
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