How to disable fillfilled order emails on services

When I mark order fulfilled on a service product, it automatically sends a shipping email. This is confusing to my customers who are not getting anything shipped to them.

I have searched all over for the answer and have found help forums stating to individual mark "not to send notification email" However, I do not see this toggle option at all on my end. How do I make sure my customers aren't receiving shipping emails for my services?

Here is an example of the answer I found and how the order looks completely different on my end. I don't seem to have the option to opt out of sending the email.

Appreciate your time, thank you!