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How to include the product description in an order confirmation email

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For anyone following/interested if they come across this, I found two workarounds to support what I needed to do.

My use case was including a specific Zoom link for each of my "service" products - I have a yoga instructor who teaches virtual classes 3 times/week, and to ensure that someone registering for a Sunday class doesn't just go to the Wednesday class, we have a different link for each one. The two workarounds I found for this are to:

1. Include a custom form as part of the product, and when a user purchases the product have them select a checkbox to confirm their zoom link, then it is shown in the confirmation email (risky, because someone could technically just copy the link from the form before purchase, but my client isn't concerned with that, they are agreeing to terms of service at the same time, and most people in her community are trustworthy)

2. Setup a custom integration using Make, which triggers a workflow when it sees a specific product is purchased, and sends a custom email based on the product.

 

Neither are perfect solutions, I wish Squarespace would allow us to include a custom message/product after purchase without it having to be a digital download. 

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55 minutes ago, Sienawalker said:

My use case was including a specific Zoom link for each of my "service" products - I have a yoga instructor who teaches virtual classes 3 times/week, and to ensure that someone registering for a Sunday class doesn't just go to the Wednesday class, we have a different link for each one.

If it helps, Squarespace Scheduling can automatically include Zoom links for scheduled virtual events.

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