Sienawalker Posted October 16, 2022 Share Posted October 16, 2022 I am trying to include the product description in my order confirmation emails, does anyone know how I can include this? Link to comment
Sienawalker Posted October 17, 2022 Author Share Posted October 17, 2022 For anyone following/interested if they come across this, I found two workarounds to support what I needed to do. My use case was including a specific Zoom link for each of my "service" products - I have a yoga instructor who teaches virtual classes 3 times/week, and to ensure that someone registering for a Sunday class doesn't just go to the Wednesday class, we have a different link for each one. The two workarounds I found for this are to: 1. Include a custom form as part of the product, and when a user purchases the product have them select a checkbox to confirm their zoom link, then it is shown in the confirmation email (risky, because someone could technically just copy the link from the form before purchase, but my client isn't concerned with that, they are agreeing to terms of service at the same time, and most people in her community are trustworthy) 2. Setup a custom integration using Make, which triggers a workflow when it sees a specific product is purchased, and sends a custom email based on the product. Neither are perfect solutions, I wish Squarespace would allow us to include a custom message/product after purchase without it having to be a digital download. Link to comment
paul2009 Posted October 17, 2022 Share Posted October 17, 2022 55 minutes ago, Sienawalker said: My use case was including a specific Zoom link for each of my "service" products - I have a yoga instructor who teaches virtual classes 3 times/week, and to ensure that someone registering for a Sunday class doesn't just go to the Wednesday class, we have a different link for each one. If it helps, Squarespace Scheduling can automatically include Zoom links for scheduled virtual events. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
HShelby Posted August 17 Share Posted August 17 Is there a way to insert the Google Calendar or ICS links to a specific event in an order confirmation email? I have 10 events and need the specific "add to your calendar" link to be included in the confirmation email. The events are listed as "Services" in the Product type tab. Link to comment
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