Unable to set weights with decimals in products

Site URL: http://megumiorganics.com

It seems that Squarespace does not have a GRAMS option. My products are not heavy and need the proper weight input for shipping. Any suggestions? Squarespace needs to add the options right away.

Site URL: https://tangerinejukebox.com

I've been creating my first few products in Squarespace; I sell a lot of small lightweight items, such as rubber stamps, earrings, keyrings.

When setting the weight, it seems that decimals aren't accepted; I tried both in the lbs and kg weight system, tried both commas and periods as decimals, yet nothing works and 1kg seems to be the minimum weight I'm able to enter.

I have one product where I was able to add a 0.1kg, but I don't see a consistency in where/how it's accepted and other times not.

Am I missing something or is there a bug where Squarespace does not allow more detailed product weights for these?

@paul2009 I'm having issues adding any decimals for weights, but this specifically seems to be when there are item variants - it ignores periods (and I tried commas just in case) and sets the minimum weight to 1kg if it's anything other than zero.

The weight is set correctly to 0.1kg when it's an individual item with no variants.

Any suggestions whether this is a configuration issue on my part or a bug in Squarespace?

[Edit: I think I worked out why I was about to set it once...

The weight needs to be set to 01kg (one kilo but with a zero before it), then I can click / move the cursor before the 1 to add the decimal.

*facepalm* That's atrociously bad design.]

Wow... I think I worked out why I was about to set it once...

The weight needs to be set to 01kg (one kilo but with a zero before it), then I can click / move the cursor before the 1 to add the decimal.

*facepalm* That's atrociously bad design.

I'm so glad I found this solution. It's been driving me crazy today. Thank you!

since a couple of weeks I can not add the weight of a product below 1 kg to my shop page. I tried both 0.6 and 0,6 but both don't work.

Please help me how to solve this because customers have to pay to much shipment cost now and I see my sale just dropping dead.

Thanks,

Anne-Marie

2 hours ago, Anne-Marie said:

since a couple of weeks I can not add the weight of a product below 1 kg to my shop page.

Please see my post above.

On 10/16/2022 at 9:10 AM, TangerineJukebox said:

Wow... I think I worked out why I was about to set it once...

The weight needs to be set to 01kg (one kilo but with a zero before it), then I can click / move the cursor before the 1 to add the decimal.

*facepalm* That's atrociously bad design.

Thank you!! This has been giving me such a headache. I agree, its a terrible design 

Hi everyone,

I was wondering if there was a way to calculate shipping based on order size. I mainly sell journals, and if they buy one bulkier journal, it can still be sent as lettermail, but as soon as there's more than one, the package would have to be sent as parcel, because it'd be too big for lettermail. Is there a way around this? I've looked on the forum already, but it's not exactly the issue I'm having.

Also, Is there a way to add a decimal in the weight? because these items are very light, as in 67g for a small journal, and like, 2g for a bookmark. The system will only allow me to add non-decimal numbers, so I left it at 0lbs, and the journals at 1lbs, even though it's 'only' 300g.

Thanks in advance.