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Unable to set weights with decimals in products

Go to solution Solved by paul2009,

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If you are having difficulty adding 0.1Kg for 100g, please ensure you are adding a zero before the decimal point. If you type the decimal point in an empty field it may not be recognised.

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Edited by paul2009

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  • 5 months later...

Site URL: https://tangerinejukebox.com

I've been creating my first few products in Squarespace; I sell a lot of small lightweight items, such as rubber stamps, earrings, keyrings.

When setting the weight, it seems that decimals aren't accepted; I tried both in the lbs and kg weight system, tried both commas and periods as decimals, yet nothing works and 1kg seems to be the minimum weight I'm able to enter.

I have one product where I was able to add a 0.1kg, but I don't see a consistency in where/how it's accepted and other times not.

Am I missing something or is there a bug where Squarespace does not allow more detailed product weights for these?

Edited by TangerineJukebox
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@paul2009 I'm having issues adding any decimals for weights, but this specifically seems to be when there are item variants - it ignores periods (and I tried commas just in case) and sets the minimum weight to 1kg if it's anything other than zero.

The weight is set correctly to 0.1kg when it's an individual item with no variants.

Any suggestions whether this is a configuration issue on my part or a bug in Squarespace?

[Edit: I think I worked out why I was about to set it once...

The weight needs to be set to 01kg (one kilo but with a zero before it), then I can click / move the cursor before the 1 to add the decimal.

*facepalm* That's atrociously bad design.]

 

 

Edited by TangerineJukebox
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  • TangerineJukebox changed the title to Unable to set weights with decimals in products
  • 2 weeks later...

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