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Customer Cannot Get Passed Shipping Info on Order

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Site URL: https://www.dogwoodtrailquiltco.com/

This has finally been resolved, but I wanted to get some clarity on the issue. I just had a customer (bless her for hanging in there) that could not get passed the shipping screen on my checkout. She's a repeat customer and just order yesterday. Today, it would not let her go passed shipping to payments. Her address was saved to her account so it populated during checkout. It was the correct address! I asked her to create a new address and make it the default. That did the trick! 

Any ideas why this would happen or how to prevent it in the future? 

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49 minutes ago, alienhart said:

Any ideas why this would happen

I recommend reporting this to Squarespace Customer Care in case they are not aware of a wider issue. If they provide you with an answer, please post it here for the benefit of other users. 

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