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How to provide customers with a link to download their past digital-files orders from their account panel???

By OrangeKhan, in Commerce

Go to solution Solved by paul2009,

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OrangeKhan Level 4

OrangeKhan

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Hello Everyone, 

I am a bit clueless and shocked to see that in customers accounts panel, customers can see their past orders, but not any way to click and download their digital files...…Any possible way to provide them link with each order in their customers account panel??? Any Plugin- hack or DIY will also be appreciated. 

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paul2009 Level 18

paul2009

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On 10/8/2022 at 5:21 AM, OrangeKhan said:

How to provide customers with a link to download their past digital-files orders from their account panel?

It is not possible to do this. 

However, the customer can re-download their past digital orders by using the link that was included in their email. Although links will expire 24 hours after the purchase, when a customer clicks an expired link, Squarespace will send a new link to the original email address to allow them to download the file again.

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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