alohomoira Posted September 30, 2022 Share Posted September 30, 2022 Currently having an issue on my 7.1 site that will not let me configure the name or url for a new folder. I can name the folder from the Pages sidebar but it does not keep the name when leaving and returning to squarespace. Link to comment
creedon Posted September 30, 2022 Share Posted September 30, 2022 Please post the URL for a page on your site where we can see your issue. If your site is not public please set up a site-wide password, if you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the documentation at the link provided to understand how it works. Please read the documentation at the link provided on how to share a link to your site to understand how it works. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/. We can then take a look at your issue. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
alohomoira Posted October 5, 2022 Author Share Posted October 5, 2022 On 9/30/2022 at 1:58 PM, creedon said: Please post the URL for a page on your site where we can see your issue. This is a backend only issue, with a folder of pages that do not link to the mainsite anywhere. I do not see how providing the site link will help. Link to comment
creedon Posted October 5, 2022 Share Posted October 5, 2022 3 hours ago, alohomoira said: I do not see how providing the site link will help. If there is a naming conflict we may be able to detect it from the front end. Providing more information is usually more useful than less. If the issue is on the backend then we can't help with your issue, you'll have to contact SS customer support. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
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