kgkraeer Posted September 28, 2022 Share Posted September 28, 2022 Site URL: https://thewestcoastkraeers.com After posting on social media asking for people to respond to their review requests, I had about a dozen customers reach out to me stating they never got a request but would love to leave a review? Is there anyway to get them resent? Or better yet just allowing people to click and leave a review directly on the website? Link to comment
paul2009 Posted September 28, 2022 Share Posted September 28, 2022 2 minutes ago, kgkraeer said: I had about a dozen customers reach out to me stating they never got a [review] request but would love to leave a review? Is there anyway to get them resent? Or better yet just allowing people to click and leave a review directly on the website? Review request emails are automatically sent to a customer 14 days after you fulfill their order. It isn't possible to resend them manually or provide a link to allow someone to leave a review. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
drenchbar Posted November 17, 2022 Share Posted November 17, 2022 I have customers whose review links expired, but they would like to submit a review. And other customers who cannot find/accidentally deleted the email. Is there any way to resend the review notification? Link to comment
paul2009 Posted November 17, 2022 Share Posted November 17, 2022 52 minutes ago, drenchbar said: Is there any way to resend the review notification? Unfortunately not. This is one of the current limitations of this recently added feature. Did this help? Please give feedback by clicking an icon below ⬇️ About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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