Jump to content

Product Reviews

Recommended Posts

  • Replies 3
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

2 minutes ago, kgkraeer said:

I had about a dozen customers reach out to me stating they never got a [review] request but would love to leave a review? Is there anyway to get them resent? Or better yet just allowing people to click and leave a review directly on the website?

Review request emails are automatically sent to a customer 14 days after you fulfill their order. It isn't possible to resend them manually or provide a link to allow someone to leave a review.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment
  • 1 month later...
52 minutes ago, drenchbar said:

Is there any way to resend the review notification?

Unfortunately not.

This is one of the current limitations of this recently added feature.

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.