Jump to content

Need Support with Connecting a Domain (GoDaddy)

By JacobPierce, in Getting Started With Squarespace

Go to solution Solved by paul2009,

Recommended Posts

JacobPierce Level 2

JacobPierce

Posted
Posted
 
I'd like to forward the GoDaddy domain to a newly designed squarespace site for a client of mine without transferring it to squarespace.  I called the customer service rep at GoDaddy and they informed me that if I change the nameservers that it will cause their email to go down and I would prefer to avoid that if possible.
 
Is there a way to access the DNS information so that I can manually change the settings on the GoDaddy account? Or is there another way to do this?
 
Any help would be appreciated.  Thank you!
 
  • Replies 9
  • Views 1.3k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

paul2009
paul2009

I've assumed you want to connect the GoDaddy domain to a Squarespace website. Forwarding is something entirely different. Also, the statement about email going down is unlikely.  That said, if yo

  • Solution
paul2009 Level 18

paul2009

Posted
  • Solution
Posted
8 minutes ago, JacobPierce said:

I'd like to forward the GoDaddy domain to a newly designed squarespace site for a client of mine without transferring it to squarespace.  I called the customer service rep at GoDaddy and they informed me that if I change the nameservers that it will cause their email to go down and I would prefer to avoid that if possible.

 

I've assumed you want to connect the GoDaddy domain to a Squarespace website. Forwarding is something entirely different. Also, the statement about email going down is unlikely. 

That said, if you'd prefer not to use Squarespace's new Nameserver Connect service you can opt out and manually add DNS records to GoDaddy. This option, known to Squarespace as DNS Connect, will appear during the process of connecting your domain.

This guide explains the records that you'll need to create in GoDaddy: DNS records for connecting third-party domains. 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

JacobPierce Level 2

JacobPierce

Posted
  • Author
Posted

Hi Paul, 

Do you think that it would be alright to connect the site and their email will stay online? I think the rep could have been speculating rather than being 100% certain, but I just wanted to be safe. Thank you for your response ,I appreciate your time.

 

paul2009 Level 18

paul2009

Posted
Posted

When nameservers are changed, the DNS records should remain the same but, as you say, if you want to be 100% certain you can use DNS Connect instead. 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

  • 8 months later...
mrdcmiller Level 1

mrdcmiller

Posted
Posted

I'm trying to do the same, but I keep getting directed to use DNS Connect which say may take up to 72 hours.

I can't wait three days, where can i find the DNS setting that I can input to Godaddy?

 

Thanks

 

paul2009 Level 18

paul2009

Posted
Posted
1 minute ago, mrdcmiller said:

where can i find the DNS setting that I can input to Godaddy?

There's a link to the documentation in my post above.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

mrdcmiller Level 1

mrdcmiller

Posted
Posted

thanks for the links, there's a lot of information in therw!

I made the 'mistake' of changing the Nameservers in godaddy, without adding the CNAMEs. I'm not sure if the CNAMEs would have transferred across?

But where can I edit the CNAMES in Squarespce?

 

paul2009 Level 18

paul2009

Posted
Posted
26 minutes ago, mrdcmiller said:

I made the 'mistake' of changing the Nameservers in godaddy, without adding the CNAMEs...where can I edit the CNAMES in Squarespace?

You only need to add the records manually if you use GoDaddy nameservers. If you've changed the nameservers, Squarespace takes care of the settings for you.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Sign Up / Login
Go to topic listing
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Upcoming Webinars →

Hire a Designer

Stand out online with the help of an experienced designer or developer.

Get Matched →

Support

Community

Developers

Resources