JacobPierce Posted September 28, 2022 Share Posted September 28, 2022 I'd like to forward the GoDaddy domain to a newly designed squarespace site for a client of mine without transferring it to squarespace. I called the customer service rep at GoDaddy and they informed me that if I change the nameservers that it will cause their email to go down and I would prefer to avoid that if possible. Is there a way to access the DNS information so that I can manually change the settings on the GoDaddy account? Or is there another way to do this? Any help would be appreciated. Thank you! Link to comment
paul2009 Posted September 28, 2022 Share Posted September 28, 2022 8 minutes ago, JacobPierce said: I'd like to forward the GoDaddy domain to a newly designed squarespace site for a client of mine without transferring it to squarespace. I called the customer service rep at GoDaddy and they informed me that if I change the nameservers that it will cause their email to go down and I would prefer to avoid that if possible. I've assumed you want to connect the GoDaddy domain to a Squarespace website. Forwarding is something entirely different. Also, the statement about email going down is unlikely. That said, if you'd prefer not to use Squarespace's new Nameserver Connect service you can opt out and manually add DNS records to GoDaddy. This option, known to Squarespace as DNS Connect, will appear during the process of connecting your domain. This guide explains the records that you'll need to create in GoDaddy: DNS records for connecting third-party domains. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
JacobPierce Posted September 28, 2022 Author Share Posted September 28, 2022 Hi Paul, Do you think that it would be alright to connect the site and their email will stay online? I think the rep could have been speculating rather than being 100% certain, but I just wanted to be safe. Thank you for your response ,I appreciate your time. Link to comment
paul2009 Posted September 28, 2022 Share Posted September 28, 2022 When nameservers are changed, the DNS records should remain the same but, as you say, if you want to be 100% certain you can use DNS Connect instead. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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