D-Eyden Posted September 22, 2022 Posted September 22, 2022 Hey, we noticed 2 unpleasant things, first the newsletter preview text is simply slapped above the mail content when replying or forwarding in Outlook. Secondly, if you don't enter a newsletter preview text (which is not specified as a must anywhere), Squarespace just pastes the first few lines from the mail content in there (this is not the automatically displayed preview text that you have with every mail) and slaps that back above the mail content as well, which looks super unprofessional. When someone forwards our newsletter to colleagues/bosses, it doesn't make a nice impression. Outlook seems to be the only tool so far that displays the text like this (the most used mail tool in the world..), but it can also be found in the HTML code in e.g. gmail, it's just not displayed there. If we send the template without squarespace, this doesn't happen and everything is as it should be and you won't find it in the HTML code either. This can' t be intended this way, can it? Maybe someone can clarify this behavior, or maybe it can even be turned off? Removed? Prevented? Thanks, Eyden
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