Jump to content

Add Pages -> Collections won't show templates

Recommended Posts

Hay lovely people of Squarespace Forum, 

I have a peculiar problem it seems. 

I'm building two new sites and started my trial in late august. I was able to work on it a bit, adding pages; blanks, contact, blog pages, etc. All was accessible. 
When I came back a small week later I wasn't able to add pages like Collections anymore, only blank pages. The window for (example Blog) pages opens, but the templates don't show, and therefor I can't click on any, and not add such a page. 
I checked with my other sites (both in trial mode and published) and none of them are able to add collection pages because the templates don't show. BUT on any other computer it DOES work. 

I have tried everything I can come up with; deleting cookies and cache, checking extensions, opening squarespace in a private window,... nothing works. It is becoming quite the annoying mystery. Anyone any tips?

This is how pages -> + -> Add Blog ->                                looks like:


Link to comment
  • Replies 3
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Hi! I haven't experienced that same issue before, but in addition to what you've already tried, I would maybe try logging out and then back in to your Squarespace account (and make sure you don't have any pop-up blockers or VPNs on just in case that's somehow affecting it, shouldn't be, but always worth a shot).

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.