NinaNice Posted September 17, 2022 Share Posted September 17, 2022 Hay lovely people of Squarespace Forum, I have a peculiar problem it seems. I'm building two new sites and started my trial in late august. I was able to work on it a bit, adding pages; blanks, contact, blog pages, etc. All was accessible. When I came back a small week later I wasn't able to add pages like Collections anymore, only blank pages. The window for (example Blog) pages opens, but the templates don't show, and therefor I can't click on any, and not add such a page. I checked with my other sites (both in trial mode and published) and none of them are able to add collection pages because the templates don't show. BUT on any other computer it DOES work. I have tried everything I can come up with; deleting cookies and cache, checking extensions, opening squarespace in a private window,... nothing works. It is becoming quite the annoying mystery. Anyone any tips? This is how pages -> + -> Add Blog -> looks like: Link to comment
tuanphan Posted September 19, 2022 Share Posted September 19, 2022 Hi. Have you solved it yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
NinaNice Posted September 19, 2022 Author Share Posted September 19, 2022 No, I haven't been able to solve it! Link to comment
EnticEdge Posted September 20, 2022 Share Posted September 20, 2022 Hi! I haven't experienced that same issue before, but in addition to what you've already tried, I would maybe try logging out and then back in to your Squarespace account (and make sure you don't have any pop-up blockers or VPNs on just in case that's somehow affecting it, shouldn't be, but always worth a shot). Link to comment
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