Jump to content

Mobile Menu Issues Only After Clicking Back on Browser

Recommended Posts

Site URL: https://symposium2023.com

Currently having an issue with our site where on mobile if you click a link to another page, then click the back button on your browser, the mobile menu burger is unresponsive. You either have to click the home button/logo or refresh and it works again. In addition, if you navigate to another page after opening the menu overlay, if you click back, the overlay will open instead of the page. The X in the top right is also unresponsive so you can't exit the overlay without refreshing. This has been replicated on multiple devices and browsers.

There's no custom code on the site so I'm not sure what could be causing the issue. Any help would be greatly appreciated!

Here are the steps on mobile for issue with menu + overlay.

  1. Visit the homepage
  2. Click the menu -> Info -> Four Seasons
  3. Click backwards on your browser
  4. Try to exit the menu overlay

Mobile menu issue, just burger icon

 

  1. Visit the homepage
  2. Click the “Let me explain” link
  3. Click backwards on your browser
  4. Try clicking the hamburger menu.
Link to comment
17 minutes ago, desmondhssc said:

Currently having an issue with our site where on mobile if you click a link to another page, then click the back button on your browser, the mobile menu burger is unresponsive.

I recommend that you reach out to Squarespace Customer CareThe forum community would love to help but we are unable to troubleshoot technical issues. 

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment
  • 2 weeks later...
  • 2 weeks later...
  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.