SandNotOil Posted September 4, 2022 Posted September 4, 2022 Site URL: http://www.themudlife.co.uk For quite a number of months now I've been unable to access my website's analytics, all I get is the following; "Our system has encountered an error. This exception has been automatically logged and reported. We will return shortly." It's been 9 months and it hasn't returned! Everything else works fine. Any thoughts / suggestions? Thanks.
turtlemtnflax Posted September 4, 2022 Posted September 4, 2022 Me too!! Every time. I just submitted a screenshot because it's maddening. I just want to see the data
paul2009 Posted September 4, 2022 Posted September 4, 2022 4 hours ago, SandNotOil said: For quite a number of months now I've been unable to access my website's analytics The forum community would love to help you but we are unable to provide any assistance with technical faults. All I can tell you is that other sites that I have tested don't have this issue so it's either a fault with your site or your browser is caching old information. You can try to rule out the latter by logging on to your site using a private or incognito window but if it still doesn't work, I recommend that you contact Squarespace Customer Care. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
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