SandNotOil Posted September 4, 2022 Share Posted September 4, 2022 Site URL: http://www.themudlife.co.uk For quite a number of months now I've been unable to access my website's analytics, all I get is the following; "Our system has encountered an error. This exception has been automatically logged and reported. We will return shortly." It's been 9 months and it hasn't returned! Everything else works fine. Any thoughts / suggestions? Thanks. Link to comment
turtlemtnflax Posted September 4, 2022 Share Posted September 4, 2022 Me too!! Every time. I just submitted a screenshot because it's maddening. I just want to see the data Link to comment
paul2009 Posted September 4, 2022 Share Posted September 4, 2022 4 hours ago, SandNotOil said: For quite a number of months now I've been unable to access my website's analytics The forum community would love to help you but we are unable to provide any assistance with technical faults. All I can tell you is that other sites that I have tested don't have this issue so it's either a fault with your site or your browser is caching old information. You can try to rule out the latter by logging on to your site using a private or incognito window but if it still doesn't work, I recommend that you contact Squarespace Customer Care. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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