Jump to content

Analytics not working...

Recommended Posts

Site URL: http://www.themudlife.co.uk

For quite a number of months now I've been unable to access my website's analytics, all I get is the following;

"Our system has encountered an error. This exception has been automatically logged and reported. We will return shortly." 

It's been 9 months and it hasn't returned!  Everything else works fine.  Any thoughts / suggestions?  

Thanks.

Link to comment
  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

4 hours ago, SandNotOil said:

For quite a number of months now I've been unable to access my website's analytics

The forum community would love to help you but we are unable to provide any assistance with technical faults. All I can tell you is that other sites that I have tested don't have this issue so it's either a fault with your site or your browser is caching old information. You can try to rule out the latter by logging on to your site using a private or incognito window but if it still doesn't work, I recommend that you contact Squarespace Customer Care.

Improve your online store with our extensions.
About: Sqsp Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Expert and founder of SF Digital, dedicated to improving websites by building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.