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Removing Download Buttons/Icons from Images on Email Campaigns

By jennifermorgancreative, in SEO

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jennifermorgancreative Level 4

jennifermorgancreative

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Site URL: https://wildbear.org

Is there a way to remove the download icon that appears on hover in sent email campaigns? One of the websites I've built is for a nonprofit that runs a lot of children's programs, and the button seems to almost encourage downloads of the images we use and it's off-putting to parents. 

I realize that people can still screenshot any images they want, but the download icon needs to go. I've spoken with support and while they will submit a request to make removing this an option, it currently isn't one without the use of code. I can't seem to figure out the coding on my own, so any help would be great! 

I've attached an image to reference the icon appearing on hover:

Screen Shot 2022-09-01 at 8.26.46 PM.png

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jennifermorgancreative
jennifermorgancreative

@paul2009This is so incredibly helpful. THANK YOU THANK YOU!

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paul2009 Level 18

paul2009

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7 hours ago, jennifermorgancreative said:

Is there a way to remove the download icon that appears on hover in sent email campaigns? I've spoken with support and while they will submit a request to make removing this an option, it currently isn't one without the use of code.

You can solve this by adding a link 🔗 to each image in your email.

The download button is a feature of the email client. It is not added by Email Campaigns. Gmail adds a download button to every image that is larger than a certain size and - importantly - isn't hyperlinked. It affects all emails, not just those from Campaigns.

The solution is therefore to hyperlink all your images! Whenever you add an image, click on Unlinked (see below) and then add a suitable URL from your site. Do this for every image. The next time you send out a campaign you shouldn't see any buttons, but I recommend you use the SEND TEST feature to check that your email looks flawless before you send it out to your subscribers 🙂

image.gif.1b73e7c5517b735085a56161fcea0f72.gif

 

We like to know if our posts help. Please consider clicking a 'Like' or 'Thanks' icon below  ⬇️

Edited by paul2009
edited for clarity

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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