jennifermorgancreative Posted September 2, 2022 Share Posted September 2, 2022 Site URL: https://wildbear.org Is there a way to remove the download icon that appears on hover in sent email campaigns? One of the websites I've built is for a nonprofit that runs a lot of children's programs, and the button seems to almost encourage downloads of the images we use and it's off-putting to parents. I realize that people can still screenshot any images they want, but the download icon needs to go. I've spoken with support and while they will submit a request to make removing this an option, it currently isn't one without the use of code. I can't seem to figure out the coding on my own, so any help would be great! I've attached an image to reference the icon appearing on hover: Link to comment
Solution paul2009 Posted September 2, 2022 Solution Share Posted September 2, 2022 (edited) 7 hours ago, jennifermorgancreative said: Is there a way to remove the download icon that appears on hover in sent email campaigns? I've spoken with support and while they will submit a request to make removing this an option, it currently isn't one without the use of code. You can solve this by adding a link 🔗 to each image in your email. The download button is a feature of the email client. It is not added by Email Campaigns. Gmail adds a download button to every image that is larger than a certain size and - importantly - isn't hyperlinked. It affects all emails, not just those from Campaigns. The solution is therefore to hyperlink all your images! Whenever you add an image, click on Unlinked (see below) and then add a suitable URL from your site. Do this for every image. The next time you send out a campaign you shouldn't see any buttons, but I recommend you use the SEND TEST feature to check that your email looks flawless before you send it out to your subscribers 🙂 We like to know if our posts help. Please consider clicking a 'Like' or 'Thanks' icon below ⬇️ Edited September 2, 2022 by paul2009 edited for clarity About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
jennifermorgancreative Posted September 6, 2022 Author Share Posted September 6, 2022 @paul2009This is so incredibly helpful. THANK YOU THANK YOU! paul2009 1 Link to comment
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