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Email notifications for a Service Product

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Hello, 

 

I set up service Products on my website to sell tickets to a webinar series. However, I don't get any email notifications when someone has purchased. Do you know how I could set this up? What I mean is like when you have any other form on Squarespace, you select a way to "store" the information e.g. connecting to Mailchimp, sending you an email notification, etc. With a service Product it doesn't seem to give that option... 

 

Thanksin advance!

Amy

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3 hours ago, AmyLaunderTherapies said:

I set up service Products on my website to sell tickets to a webinar series. However, I don't get any email notifications when someone has purchased. Do you know how I could set this up?

If you are the Site Owner, an Administrator or a Store Manager you should receive the merchant notification emails that are sent out when a customer places an order.

If you aren't receiving these, check your notification settings in your profile settings in your account dashboard. Note that the settings are applied on a site-by-site basis so if you have access to more than one Squarespace site, you'll need to find the relevant site in the list.

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