Email notifications for a Service Product

Hello, 

I set up service Products on my website to sell tickets to a webinar series. However, I don't get any email notifications when someone has purchased. Do you know how I could set this up? What I mean is like when you have any other form on Squarespace, you select a way to "store" the information e.g. connecting to Mailchimp, sending you an email notification, etc. With a service Product it doesn't seem to give that option... 

Thanksin advance!

Amy

3 hours ago, AmyLaunderTherapies said:

I set up service Products on my website to sell tickets to a webinar series. However, I don't get any email notifications when someone has purchased. Do you know how I could set this up?

If you are the Site Owner, an Administrator or a Store Manager you should receive the merchant notification emails that are sent out when a customer places an order.

If you aren't receiving these, check your notification settings in your profile settings in your account dashboard. Note that the settings are applied on a site-by-site basis so if you have access to more than one Squarespace site, you'll need to find the relevant site in the list.

Thank you! This has all made me realise that my Squarespace account was connected to an email account I no longer use, which is why I wasn't seeing the notifications 🙈. All fixed now, thank you so much for your help!