sashta Posted August 25, 2022 Posted August 25, 2022 Hi all! I've had a 7.0 site since 2020, and recently decided it needed a redesign. I started a trial (using 7.1) and spent a lot of time on it before discovering that swapping my subscription over to the 7.1 site isn't as easy as I expected. Since I've already spent the time creating and refining it, I'm trying to find the best way to cancel my 7.0 site (paid annually) and start using the 7.1 version without wasting too much money. Squarespace's guide recommends contacting them to see if you're eligible for a pro-rata refund after cancelling your site, but from what I'm reading here that seems only applicable for Circle members and designers - please correct me if I'm wrong! Swapping from annual payment to monthly only seems to be possible after the current billing cycle, and I can't find any way of extending the free trial more than 7 days (as I'm not a Circle member). I'm grateful for any suggestions, Thankyou in advance!
Solution paul2009 Posted August 26, 2022 Solution Posted August 26, 2022 21 hours ago, sashta said: I'm trying to find the best way to cancel my 7.0 site (paid annually) and start using the 7.1 version without wasting too much money. All the details in your post are correct. You may want to reach out to Squarespace Customer Care to see if they can offer you any flexibility. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
sashta Posted August 27, 2022 Author Posted August 27, 2022 Damn... I was hoping there was something I missed. 🙂 Thank you for the help!
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