tikk10 Posted August 23, 2022 Share Posted August 23, 2022 (edited) I'm still inside the trial period but I was nevertheless able to successfully map my Squarespace site to my domain. However, all mail to @mydomain.com is now bouncing. As a layer of complication, I run all @mydomain.com email through Gmail, so my DNS records include Google's MX records, but my email only started bouncing after I made the switch below. My A records look like this: NAME: @.mydomain.com | TYPE:A | [squarespace IP address] NAME: *.mydomain.com | TYPE:A | [mydomain.com IP address] NAME: ftp.mydomain.com | TYPE:A | [mydomain.com IP address] NAME: mail.mydomain.com | TYPE:A | [mydomain.com IP address] Obviously, I have the two Squarespace CNAME records in there as well. On the Squarespace page to check whether your zone records are properly set up, I recall there were three additional @ A records, all backups. They disappeared once the first one was recognized. I don't think that has anything to do with my problem either, but I'm mentioning for the sake of completeness. So, is there anything I'm doing wrong here? Any help would be appreciated. Edited August 23, 2022 by tikk10 Link to comment
paul2009 Posted August 26, 2022 Share Posted August 26, 2022 On 8/23/2022 at 5:29 PM, tikk10 said: I'm still inside the trial period but I was nevertheless able to successfully map my Squarespace site to my domain. However, all mail to @mydomain.com is now bouncing. It sounds like some of your DNS records have accidentally been removed. If this is the case, they will need to be restored for the email to function. For help, please provide us with the actual domain name. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment