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Fluid engine is trash

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9 hours ago, MarcWatson said:

I've been working and using SQSP as a designer since 2008 when it was version 5. I am in agreement with everyone here that this version is not ready for prime time. I thought I would immediately convert a project I was working on for a new client, into fluid engine page layouts. OMG! This is so not fun to work with and has literally made me noxious trying to figure out how to work with it. It's mind blowing that SQSP released this and even more that there's a whole army of people trying to make it seem like everything is totally cool and awesome! Not cool and definitely lightyears from awesome. 

100%. I have 5 websites on SS, been using since version 5 and this is the worst SS has ever treated their customer base. I never even got an email letting me know about fluid engine, let alone asking for my input about new features. Nope! Just roll it out on everyone with no way to revert to the classic editor. I would like to permanently block it from touching my sites. The headaches this has caused me and many others is simply unforgivable. We now have so much more to worry about, and working with this fluid editor is just plain awful. The mobile editor is a joke. I guess now that SS is a publicly traded company they don’t care as much about us. It’s a shame. They arent even on these forums and call it “community”. Its really a board to help us cope with their bad decisions at this point. I have emailed my complaint to them but can guarantee I’ll get a canned response like “we’ll forward your feedback to the right people”…sure, because you’ve proven my feedback is so so important to you. 
 

and to add insult to injury they just raised their prices across the board. Unreal. I am angry. 

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As can be seen in the attached thread, fluid engine is not being received well by myself and many others. I am starting this thread as a sort of coping mechanism for users. I am considering changing platforms after using SS since version 5. This fluid engine update, with no reversion options, is unforgivable. The engine is not ready for public use at best and at worst should be abolished. It goes against the original philosophy of SS - keep things simple and idiot-proof. Well, they have successfully alienated that mission and all of us as well. https://forum.squarespace.com/topic/221449-new-fluid-engine-section-block-update/

 

Edited by vjtk
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On 8/16/2022 at 10:05 PM, vjtk said:

As can be seen in the attached thread, fluid engine is not being received well by myself and many others. I am starting this thread as a sort of coping mechanism for users. I am considering changing platforms after using SS since version 5. This fluid engine update, with no reversion options, is unforgivable. The engine is not ready for public use at best and at worst should be abolished. It goes against the original philosophy of SS - keep things simple and idiot-proof. Well, they have successfully alienated that mission and all of us as well. https://forum.squarespace.com/topic/221449-new-fluid-engine-section-block-update/

 

I tried using it yesterday. Started out cool.  l positioned everything, even the text boxes. Then I started adding my text and everything kept moving around. Did I miss something or do you have to redesign a page 20 times?  

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It's horrible and now my site is completely screwed and I've spent hours trying to fix and chatting with associates trying to make me feel like i'm the problem. It's bad enough they don't have live customer service phone numbers which I bit the bullet on. I've been using squarespace for years and have multiple sites with them. If this isn't fixed, I will definitely be switching platforms before my renewal. I understand what they were trying to do but they obviously did not run enough test because there are sooo many bugs.

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  • 3 weeks later...

I agree. The fluid editor is absolute trash.. Clearly not ready.

We just paid to have our websites re-done and now they look someone with no skill has designed them. 

Every website we run now looks horrible, none of the text fields align correctly, spacing is all out -  it makes our businesses image take a huge dive.  

Nothing worse then going on a prospective client's page and their website looks slightly out.

One of our operational values  is 'an eye for detail' ... great..

Has anyone found a way to revert any 'upgraded' sections back to the old editor? 

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Garbage - absolute garbage.  I spend so much time getting it right, and then my site changes.  Things just disappear.  And when I send screenshots to customer support of before and after (it's happened multiple times, so I started screeningshotting right after I made the edit and then a few days later), they just send me links to how to use the editor.  Things are literally shifting and disappearing on my page, and somehow it's not their problem - it's mine.  Seriously considering leaving Squarespace. 

@ShaneGardner I asked customer service if I could revert and they said no.  Luckily, I only "upgraded" one page.  They did tell me I could recreate the page with the old editor, but when I went to do it, it defaulted to the fluid editor.  So I'm stuck with one of my most important pages being something I can't rely on... I have to check it regularly to see if the content has shifted around or deleted itself.  

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  • 3 weeks later...

Personally I really like fluid engine, and my websites look amazing as a result. My only two issues I'd like to see refined are:

- Blocks do shift when I edit other ones. I've been able to work around this, but I worry for my template buyers who may not be as confident in manipulating the blocks, nor understand why that's happening.

- I would like to see more control over mobile breakpoint / tablet view or another way to ensure that someone with a small laptop and who does not have a full-screen window open won't see a strange version of the site. Ideally there would be a setting that shrinks site width proportionally and locks in formatting as window gets shrunk until a mobile breakpoint is triggered.

I appreciate Squarespace, and their updates, and really don't think such extreme backlash is warranted. If you can't work with the platform, spend this energy improving your skills instead. 

 

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  • 2 weeks later...

Echoing. Fluid engine is a nightmare. I've built five sites using the new interface, and have wasted hours troubleshooting problems with navigation, placement, and TONS of utterly maddening glitches. Images don't load into frames. Adjustments to styles revert at random. I frequently have to repeat steps - placement of frames, addition of images to frames, altering colors - because they revert at random. There are days when I walk away from a job because I am so upset at having to complete simple operations three or four times to get them to stick. The navigation icon randomly squishes and then reverts to proper dimensions. We have a running joke about it. We call it The Nubbin Nav. None of this is user error, and what I am describing barely scratches the surface of issues tormenting me since the switch. I'm shopping platforms and allocating the time I save to publicly clowning on this busted joke of a site builder. 

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Doesn't even work for me. I open the fluid editor and it shows a grid and freezes the webpage. Can't click a damn thing. Now it sounds like even when it is working, it's absolute trash. Squarespace, listen to your customers and fix this nonsense before there's a mass exodus, if there hasn't already been one.

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7 hours ago, FabiSantiago said:

But how can we switch platforms, like, and take all the clients with?

And which other website builders do you recc?

I would go back to WordPress with a good template and is cheaper, also pretty good for blogging. Like squarespace I would fo for 7.0 or 7.1 no fluid engine yet

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  • 1 month later...

This is a nightmare. I was able to bring a client to Squarespace because it was more efficient for the cost. Now I am spending twice the time to do simple edits. Boxes moving around in the editor when I re-accommodate elements is driving me crazy and is making me look real bad with my client.  At this point I might need to lose profit and move into another platform to keep them safe from this mess.

Edited by rfpuyana
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  • 2 weeks later...
  • 3 weeks later...

Chat with Squarespace support:

Me: I have issues with blocks moving randomly.
SS: It's ok on our end, check this video capture.
Me: Look at second 4. It's moving randomly
SS: Oh no, you are wrong. It is supposed to work like that.
Me: Like moving randomly?
SS: yes.

I am about to loose a client because I vouched for using Squarespace instead of Wordpress and now they are mad and frustrated because they cannot edit the site I made. I am never, ever using this platform again.

 

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  • 2 weeks later...
  • 2 weeks later...

Everyone - the key is to not make an entirely fluid engine website. Just make the sections you need fluid (so maybe JUST the hero section), and the rest are regular sections. So much easier this way. And they have implemented a lot of fixes to the early FE issues. 

I love the direction FE is headed. Gotta start somewhere. Thanks Squarespace, I appreciate that you stay competitive and seek new solutions for website building. 

I would love to see new solutions for tablet view - ideally, just a higher mobile breakpoint (in the 1100's or so), rather than a separate tablet formatting option. Though would settle for either.

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  • 2 weeks later...

No no no no no. I also thought fluid engine would be better but it's NOT. Why are desktop and mobile different? I make a layout in desktop and then I go to look at it on mobile and it's all broken. How about just making something responsive and letting it stack? I thought fluid engine would allow me more flexibility, but instead, I never know what will be broken on other view, what is the point of this when we are trying to make sites that will be viewed on different devices? fluid engine clearly does not know what to stack too. Please fix fluid engine before releasing something so broken out to paying customers. Now I have to spend hours upon hours trying for work arounds that I just want to find a different product to use!

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