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Non-recurring Subscription or time limit for one-time purchase?

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I'm in a bit of a weird spot. We have a product in the members area that is a 9 week group study course. Because we want the user to purchase the course for each group that goes through it, we don't want to charge a single access fee with full access forever. I was going to go with the subscription plan and charge for 6 months, which will give plenty of time for the group to go through the study. However, I don't want it to automatically renew their subscription after 6 months (because they don't necessarily need it. Is there a way to turn off auto-renewal or let me charge a one-time fee with a time limit for access? 

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58 minutes ago, TMSJon said:

we don't want to charge a single access fee with full access forever. I was going to...charge for 6 months. However, I don't want it to automatically renew their subscription after 6 months. Is there a way to turn off auto-renewal or let me charge a one-time fee with a time limit for access?

No, you cannot charge a one-time fee and limit access for a set period of time. You can do one or the other:

  • Members who pay on a recurring basis (weekly, monthly, or yearly) can only access the member area for as long as they continue to pay. 
  • Members who pay a fixed amount for membership will have membership indefinitely. You can manually cancel someone's membership but they will lose access to the gated content in your member area immediately.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
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  • 1 year later...
On 11/9/2023 at 4:40 PM, kak said:

Is there a plugin that fixes this issue?

This is the way Squarespace is designed to work. It isn't possible to change this with a plugin.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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  • 4 months later...

@paul2009 I have the same concern : I would like to offer a digital course, one time payment and to expire after one year. I don't want my clients to be charged automatically after 12 months...

If I choose Subscription, price it at $60, repeat after Year, the column for selecting the number of year is inactive. Is that mean the subscription will end after 1 year? I'm not sure if it's a bug or intended to work like this... 

See the attached screen capture.

Screen Shot 2024-03-25 at 12.07.02 PM.png

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1 minute ago, annie_mwm said:

I would like to offer a digital course, one time payment and to expire after one year. I don't want my clients to be charged automatically after 12 months...

You can have a one-time payment that doesn't expire, or you can have a recurring subscription. You cannot have a one-time payment that expires.

3 minutes ago, annie_mwm said:

If I choose Subscription, price it at $60, repeat after Year, the column for selecting the number of year is inactive. Is that mean the subscription will end after 1 year?

No. This is greyed out because subscriptions must renew at least once per year. You cannot renew every 2 or 3 years.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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