TMSJon Posted August 10, 2022 Share Posted August 10, 2022 I'm in a bit of a weird spot. We have a product in the members area that is a 9 week group study course. Because we want the user to purchase the course for each group that goes through it, we don't want to charge a single access fee with full access forever. I was going to go with the subscription plan and charge for 6 months, which will give plenty of time for the group to go through the study. However, I don't want it to automatically renew their subscription after 6 months (because they don't necessarily need it. Is there a way to turn off auto-renewal or let me charge a one-time fee with a time limit for access? Link to comment
Solution paul2009 Posted August 10, 2022 Solution Share Posted August 10, 2022 58 minutes ago, TMSJon said: we don't want to charge a single access fee with full access forever. I was going to...charge for 6 months. However, I don't want it to automatically renew their subscription after 6 months. Is there a way to turn off auto-renewal or let me charge a one-time fee with a time limit for access? No, you cannot charge a one-time fee and limit access for a set period of time. You can do one or the other: Members who pay on a recurring basis (weekly, monthly, or yearly) can only access the member area for as long as they continue to pay. Members who pay a fixed amount for membership will have membership indefinitely. You can manually cancel someone's membership but they will lose access to the gated content in your member area immediately. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
kak Posted November 9, 2023 Share Posted November 9, 2023 Is there a plugin that fixes this issue? (I have not been able to find one in my search) We are facing the same thing, and if no plugin, will be moving our course to a separate site that allows this Link to comment
paul2009 Posted November 12, 2023 Share Posted November 12, 2023 On 11/9/2023 at 4:40 PM, kak said: Is there a plugin that fixes this issue? This is the way Squarespace is designed to work. It isn't possible to change this with a plugin. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
annie_mwm Posted March 25 Share Posted March 25 @paul2009 I have the same concern : I would like to offer a digital course, one time payment and to expire after one year. I don't want my clients to be charged automatically after 12 months... If I choose Subscription, price it at $60, repeat after Year, the column for selecting the number of year is inactive. Is that mean the subscription will end after 1 year? I'm not sure if it's a bug or intended to work like this... See the attached screen capture. Link to comment
paul2009 Posted March 25 Share Posted March 25 1 minute ago, annie_mwm said: I would like to offer a digital course, one time payment and to expire after one year. I don't want my clients to be charged automatically after 12 months... You can have a one-time payment that doesn't expire, or you can have a recurring subscription. You cannot have a one-time payment that expires. 3 minutes ago, annie_mwm said: If I choose Subscription, price it at $60, repeat after Year, the column for selecting the number of year is inactive. Is that mean the subscription will end after 1 year? No. This is greyed out because subscriptions must renew at least once per year. You cannot renew every 2 or 3 years. annie_mwm 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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