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Stripe connected, but not visible on check out

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4 hours ago, Saannenad said:

Stripe is connected as a payment processor, but it doesn't show as a payment option on our website at the checkout. 

Stripe appears as "Credit Card" and is the default option when I look at your checkout (see below). If Stripe wasn't working, you'd only see "PayPal" as a payment option.

image.thumb.png.da876086669f66474a0f4d5aafc2ff0b.png

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

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  • 1 year later...
11 hours ago, canandbrett said:

I only see PayPal as a payment option.  I only prefer Stripe but cannot seem to get it to work.  What should I do?

It's difficult for forum users to troubleshoot this as we do not have access to your site or settings. I recommend that you contact Squarespace Customer Support, ideally using live chat.

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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