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4 hours ago, Cider_Cellar_Ireland said:

Could you tell me please what is considered like a visit ?

A visit is a single browsing session by one user. All page views during a 30-minute window (ending at midnight) from a single user count as one visit.

f the visitor returns to the site after a gap at least 30 minutes, it is considered another visit (visits=2). Note that visits are tracked using a cookie, so results may not be accurate if cookies are blocked (by their browser) or not accepted by the visitor.

For more detailed information, see Traffic analytics.

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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10 minutes ago, Cider_Cellar_Ireland said:

Forgive me but I don't fully grasp your response. Is a visit one individual or a is a visit a page impression?

No problem 🙂. If the visitor accepts cookies (by clicking Accept in your cookie banner) then one "visit" is one individual. That one individual may view one or more pages in a single session. However, if the cookie is not accepted, Squarespace has difficulty measuring individual visitors.

On the subject of the cookie banner, I recommend that you add an 'Opt Out' to improve GDPR compliance. You can add this in Settings > Cookies & Visitor:

image.png.cc8b877d3f759c2f21bfdc6a1d61fc0b.png

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Would you like your customers to be able to mark their favourite products in your Squarespace store?

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  • 3 months later...

Hi Paul - Any idea why there would be a MASSIVE discrepancy between:
"visits" measured by Squarespace
VS "link clicks" measured by Twitter?

In my case, Twitter measured 2800 clicks to my Squarespace page in a 3 day period last weekend. In that same period, Squarespace counts 101 visits to that page, and ONLY 14(!) of them were tracked from Twitter.

What the heck is going on? Could a discrepancy that huge be from a cookie issue mentioned in this thread? 

Really appreciate the help!

🙂
 

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