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Commerce permissions

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I've got a customer (local PTA) who would like to sell spirit wear items in-person. I sent them the link for SS's instructions and videos for doing that - they downloaded the SS and Square apps, got the card reader, but I had to connect their Square account to their site for them. The particular person I was speaking to had "Store Manager" permissions.

We soon discovered that "Store Manager" does not actually include the ability to create a transaction on the SS app; she had to have full admin privileges to do that. This seems counter-intuitive and frankly dangerous. I don't think it's a good idea for a random parent volunteer to have full admin access to their website - that's just asking for trouble. Am I missing something?

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23 minutes ago, Bobblehead said:

We soon discovered that "Store Manager" does not actually include the ability to create a transaction on the SS app; she had to have full admin privileges to do that. This seems counter-intuitive and frankly dangerous.

This is correct, and is just one of many anomalies in the permissions model . Only Administrators and Owners can use Squarespace point of sale.

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5 hours ago, paul2009 said:

This is correct, and is just one of many anomalies in the permissions model . Only Administrators and Owners can use Squarespace point of sale.

Thanks for the response. I'll have to remember this moving forward, and write up some kind of boilerplate language warning these kinds of organizations (PTAs, other volunteer-based entities) about this.

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