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Unable to add Existing Google My Business Listing - Frozen on Rotating Square!

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On 11/16/2022 at 7:36 PM, Gwiz said:

The issue when selecting "add location via google business" the window just continually spins and never ends

See my comment above. This is a technical fault that can only be fixed by Squarespace engineers.

Edited by paul2009

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Got the same issue and reported to the Customer Service Team. I received the exact same response that will be forwarded to the engineer team. It's been over 6 months can't believe this issue is still an ongoing problem. Might have to change providers in this case. All my website audits where poor on my SEO score because of this. I know is not a sole problem but is a major one for me as my Google Business Profile generates a huge amount of impressions and is a let down for my SEO that can't be linked to the website to share the following. I am really disappointed by this.

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Same issue here. Just had a chat with cs (linked this feed too) and got the same response as previously mentioned here in this forum. Really hoping that they fix this soon. It boils my blood that they have let this go on for this long. I tried creating a new GMB listing through squarespace and you still have to connect that to GMB itself sooo NO LOCATION SEO for us squarespace users. Time to start looking for another platform!

(rant done)

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I am having this same issue. I put a ticket in and spoke to SquareSpace support and they informed me it's a Google issue. GRRRRR!!! I told them there is a long history of this concern in the SP forum and they had no clue. I'm so frustrated!

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