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Can you use Paypal Buttons on a Squarespace site?


Go to solution Solved by paul2009,

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Site URL: https://www.silverlakeyoga.com/prenatal-teacher-training

We have a Squarespace Business plan. We are trying to add PayPal buttons so people can pay for one of our services using PayPal. I am able to insert the HTML into Squarespace and it displays correctly but when our customers click the buttons, Squarespace auto-kills the pop-up that would allow the use of PayPal.

There is nothing in the SS PayPal documentation nor the Paypal SS explaining this limitation. 

Is this something that we can only do on Commerce plans? Are Paypal buttons broken no matter what plan we choose? 

Have already spent two hours in a chat with SS Support who had no idea what the answer was. Thank you.

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I'm wondering are you using an ad blocker such as Adblock Plus? That may be one reason your buttons aren't working.

Are you aware that PayPal is one of SS's payment processors so you could add your products to a Store page and checkout with PayPal?

Edited by creedon

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Thanks for the reply. No Adblocker.

So are you able to click on the PayPal buttons without them auto-closing? None of my browsers do it. Either I’m crazy, this is a PayPal issue, or Squarespace does not allow you to use buttons like this and it is deliberately undocumented.

I am aware that PayPal is one of SS’s payment processors and we could add a Store page that way. However, that allows SS to take a cut of our fees. But if that’s the only way to do it, we’ll do it! Any insight appreciated.

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  • Solution
21 hours ago, Digorg said:

We are trying to add PayPal buttons so people can pay for one of our services using PayPal.

I recommend using the built-in PayPal integration instead of using buttons. They are inherently troublesome.

The built-in integration is much easier to administer and Squarespace will only charge the 3% transaction fee if you are on the Business Plan. They don't charge transaction fees on Commerce plans, so it will be cheaper to have a Commerce plan ($4 more per month) if your sales are higher than $134 per month. 

If you are selling training classes you may also want to take a look at Squarespace Scheduling (instead of Commerce) as this allows you to book people into specific events at specific times.

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When I click it goes away for me as well and I turned off my Adblocker to get that out of the way.

The URL that button is hitting is sandbox.paypal... If I recall correctly that is their development/testing platform. Was this button created on the development platform? If so it wouldn't surprise me that the button doesn't work unless logged into the development backend.

Try creating the button on your real PP account and see what happens.

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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6 minutes ago, paul2009 said:

I recommend using the built-in PayPal integration instead of using buttons. They are inherently troublesome.

The built-in integration is much easier to administer and Squarespace will only charge the 3% transaction fee if you are on the Business Plan. They don't charge transaction fees on Commerce plans, so it will be cheaper to have a Commerce plan ($4 more per month) if your sales are higher than $134 per month. 

If you are selling training classes you may also want to take a look at Squarespace Scheduling (instead of Commerce) as this allows you to book people into specific events at specific times.

thanks for the straightforward answer! This is helpful

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6 minutes ago, creedon said:

When I click it goes away for me as well and I turned off my Adblocker to get that out of the way.

The URL that button is hitting is sandbox.paypal... If I recall correctly that is their development/testing platform. Was this button created on the development platform? If so it wouldn't surprise me that the button doesn't work unless logged into the development backend.

Try creating the button on your real PP account and see what happens.

good find, thanks. The code is from their "Smart Buttons" page in our PayPal Business account- no special developer platform. Just tried re-pasting and it's the same code, same result. I will likely go with what @paul2009suggested. Appreciate you all looking into this. Would be nice if SS and/or PayPal documented this limitation somewhere, for future reference. image.thumb.png.f39c14670d3aa84d867567ddb51efbd4.png

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