KateG Posted June 7, 2022 Share Posted June 7, 2022 Site URL: https://sapphire-badger-a5a3.squarespace.com/config/ Hello - I really need help to sort out a problem with editing a list on the Homepage as it keeps disappearing when I click on it. The Squarespace Help Desk said it could be because of the custom CSS but I don't know how to sort that as I copied it from a Youtube video. Link to comment
ArminB Posted June 7, 2022 Share Posted June 7, 2022 Hey There! It's not possible to access the editing mode of your site unless you directly invite someone as editor/admin etc... so I'd suggest that you try a different browser or device to see if this problem still occurs KateG 1 About Armin:Squarespace Expert Profile: https://www.squarespace.com/designer/profile/3649084Website: www.braunsberger-media.comLeaders Lodge: See my Profile Link to comment
paul2009 Posted June 7, 2022 Share Posted June 7, 2022 23 minutes ago, KateG said: The Squarespace Help Desk said it could be because of the custom CSS but I don't know how to sort that To determine if Custom CSS is affecting your site: Save a copy of the Custom CSS somewhere safe. When you are confident that you have successfully made a copy of the CSS you can then delete everything from the Custom CSS panel. Click Save to save the changes. Refresh your site in your browser by clicking the browser's refresh button. If you can now edit your site normally, the Custom CSS was causing the issue. You'll need to troubleshoot the CSS before adding it again. If the problem persists, contact Squarespace Customer Care so they can help you troubleshoot. KateG 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
KateG Posted June 8, 2022 Author Share Posted June 8, 2022 On 6/7/2022 at 11:12 AM, ArminB said: Hey There! It's not possible to access the editing mode of your site unless you directly invite someone as editor/admin etc... so I'd suggest that you try a different browser or device to see if this problem still occurs On 6/7/2022 at 11:19 AM, paul2009 said: To determine if Custom CSS is affecting your site: Save a copy of the Custom CSS somewhere safe. When you are confident that you have successfully made a copy of the CSS you can then delete everything from the Custom CSS panel. Click Save to save the changes. Refresh your site in your browser by clicking the browser's refresh button. If you can now edit your site normally, the Custom CSS was causing the issue. You'll need to troubleshoot the CSS before adding it again. If the problem persists, contact Squarespace Customer Care so they can help you troubleshoot. Hi Paul - thanks very much for your suggestion. It reminded me that the guy who I got the code from said you have to deactivate the code in the advanced settings first when you want to make edits. If you hadn't have suggested what you did I don't think I would've remembered it, so thank you!! All sorted now. Link to comment
KateG Posted June 8, 2022 Author Share Posted June 8, 2022 On 6/7/2022 at 11:12 AM, ArminB said: Hey There! It's not possible to access the editing mode of your site unless you directly invite someone as editor/admin etc... so I'd suggest that you try a different browser or device to see if this problem still occurs Hi Armin - thanks very much for responding. I'd forgotten that the YouTube guy who I got the code from said you have to deactivate it in the advanced settings before first when you want to make edits. I did that and it's all sorted now. Love your portfolio by the way and very inspiring that it's all done on Squarespace. Link to comment
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