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Navigation menu not clickable!! - Help urgent fix needed!

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Hello

 

I have a forced hamburger menu. The code stopped working today - the menu shows, but the pages are not clickable. I contacted SS and they said they did an update and something in my CSS isn't working. 

It works except for formatting the text and the hover - but I can't figure out what they did. 

HELP! It's our 75th anniversary this week and I need it fixed! 

 

password is: Bassetti47!

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11 hours ago, deaton72 said:

I have a forced hamburger menu. The code stopped working today - the menu shows, but the pages are not clickable.

Start by removing this Custom CSS:

line-height: 0px !important;

 

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1 hour ago, deaton72 said:

No luck

When I remove that line of your CSS, it works fine for me:

image.thumb.gif.297fb76d012d96a2a62cc3d0f7f317a1.gif

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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23 hours ago, deaton72 said:

Site URL: http://bassettiarch.com

Hello

 

I have a forced hamburger menu. The code stopped working today - the menu shows, but the pages are not clickable. I contacted SS and they said they did an update and something in my CSS isn't working. 

It works except for formatting the text and the hover - but I can't figure out what they did. 

HELP! It's our 75th anniversary this week and I need it fixed! 

 

password is: Bassetti47!

The same thing happened to me today!  

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  • 3 weeks later...
On 6/11/2022 at 2:53 AM, tuanphan said:

It looks like you solved this?

 

On 6/11/2022 at 2:53 AM, tuanphan said:

It looks like you solved this?

I removed part of the code which caused it to be clickable again.  Unfortunately, it caused my menu to spread out far enough that you have to scroll to view all of it.  Still trying to find code to get it to condense a bit so it shows up all on one page.  

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  • 5 months later...

Hi. I'm having the same issue currently. The hamburger menu works and is clickable on mobile, however it's not clickable on desktop. I contacted Squarespace support, and they said they made some updates which are affecting CSS. Can someone assist me with this?

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1 minute ago, Ina3 said:

I contacted Squarespace support, and they said they made some updates which are affecting CSS. Can someone assist me with this?

We may not be able to overcome the issue.

Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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3 hours ago, creedon said:

We may not be able to overcome the issue.

Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

Thanks for your response. Here is the home URL: https://www.externalaffairs.ca/

I read the site-wide password documentation. However, our site is currently public so is there a way for us to move forward without password protecting the entire site?

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6 hours ago, Ina3 said:

Hi. I'm having the same issue currently. The hamburger menu works and is clickable on mobile, however it's not clickable on desktop.

Here's the deal. The mobile works because mobile is using SS built-in burger menu.

You have installed better burger which is custom 3rd party code to create a burger menu on Desktop. This code is throwing errors perhaps because SS made changes to their CSS. But SS is not responsible for maintaining custom code.

Have you contacted the better burger code author to see if they have an update for their code?

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

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  • Marcus_SQSP changed the title to Navigation menu not clickable!! - Help urgent fix needed!

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